All reviews

Rating Breakdown

  • 5
    60% (1,109 ratings)
  • 4
    11% (210 ratings)
  • 3
    8% (152 ratings)
  • 2
    5% (89 ratings)
  • 1
    15% (283 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2019

I'm new to this but found the youTube training videos exceptional in explaining "how to." JT in customer service is so awesome and responsive in getting my questions answered. I also like the emails CustomCat sends out with very helpful links. The app is very user friendly and integrating products up into my shop was a breeze. Highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2019

I used this app,Great app and Free,I like only Free, I would like to give 5 stars. Thank You. http://sphb.online

Store

Sphb

Using app

Over 1 year

Total reviews

45

Average rating

4.9

5 / 5 Share

March 11, 2019

Great support center, i dropped email about my problem, they solved for me, really appreciated for that!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 11, 2019

Really didn't work well. Unusable in Safari, constant hanging when trying to fetch reports or view individual reviews. Disappointed by the product. Went to Stamped.io instead.

Using app

About 2 years

Total reviews

4

Average rating

3.3

5 / 5 Share

March 11, 2019

I really like this items.Overall happy with the purchase.Very fast shipping.I am very happy with the order!!!thanks

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 9, 2019

Simple, easy to install/use and blends seamlessly with my theme. I just wish there was a way to customize the 'star' icon that is used for the reviews. www.malamoose.com

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 7, 2019

Pretty basic, free review app. Works great. Thanks Shopify etc etc etc From https://www.trucklumi.eu

Using app

About 2 years

Total reviews

7

Average rating

3.6

5 / 5 Share

March 4, 2019

Simple and useful for my store, www.artatler.com - art market & gallery. The design is seamlessly blending with the theme, another plus point. Thank you for the app! www.artatler.com

Using app

Over 3 years

Total reviews

14

Average rating

4.6

5 / 5 Share

Feb. 28, 2019

good app when it was working, but it seems to have stopped? it loads in the app manager, but you cant seem to click anything. I am not aware of a limited trial period if there is one.

Store

Dropbuy

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

I'm just using the Product Reviews app for trial purposes, however, the app itself is fairly simple to use and easy to understand. 5 gold stars.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 25, 2019

The app does not seem to be working; people are giving us reviews yet it shows no reviews received yet.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 25, 2019

I've just installed it and it seems to work fine. Also I had excellent support for the installation.

Using app

About 1 year

Total reviews

8

Average rating

4.5

1 / 5 Share

Dec. 28, 2019

This app fundamentally fails to provide product review schema that can be read by search engines, and used to create enhanced SERP listings. Reviews should not be loaded via javascript - they are not being picked up by search engines. Anybody can verify this by going to Google Search Console and looking at the "enhancements" section, or plugging it into Google's Structured Data testing tool. These are basic, key components to every e-commerce store and there's no excuse for the poorly-though out way this was implemented. Shopify is actively hurting their customers, and thereby their own revenues by not fixing these ecom-101 issues. It also shouldn't be overriding the theme's font sizing with its own uncustomizable stylesheet. Updated - Issues: 1) default font size is 13px - this is too small for mobile devices 2) review title - this is unnecessary, and not a part of the review schema: https://schema.org/Review 3) .spr-review-header applies opacity: 0.5; - this fails accessibility standards 4) reviews are loaded via javascript, when they should be embedded directly into the page content - this causes them not to be picked up by Google schema (noted above) 5) limited configuration options, as well as zero access to actual code - this should be a basic, fully customizable liquid snippet 6) flag as inappropriate feature - completely unnecessary for reviews that are manually vetted by shop owner 7) Uses OUTDATED embedded schema for aggregate rating, which has been replaced by JSON-LD. Overall, the actual review CONTENT (what the reader wants) is given a backseat to a bunch of garbage review meta information, which dominates the majority of the display. The entire review app needs to be rebuilt from the ground up by someone who knows what they're doing.

Using app

About 1 year

Total reviews

1

Average rating

1.0

2 / 5 Share

Feb. 24, 2019

it can't upload the photo for the reviews??? i try to chat with the support, but it has over 100 people waiting!!!

Using app

About 4 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 21, 2019

This app was really easy to setup and looks great with my theme. For those wondering, if you click on the 'settings' button at the top right corner of the app's page and scroll down to 'Star icon color', you will be able to change the color to your theme color or a custom color. The app also gives you the ability to reply to reviews, which is a standard feature, but for a free app, this function is a plus. The only suggestion I have is to allow customers to upload pictures of their purchase to include with their review and to add CAPTCHA to the review listing to prevent spam entries.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

Nice app, easy to use and fairly customisable. And it's free ! For future iterations i would recommend other graphic templates to adapt to each store and maybe automatic email retargetting for customers.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 18, 2019

sdfsaffsfasfasffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffsdfsaffsfasfasffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

Great app! Lets people know how my customers like my products and is easy to use for the customers! :)

Using app

Over 3 years

Total reviews

11

Average rating

4.8

5 / 5 Share

Feb. 15, 2019

Fast shipping ! we loved the t-shirt and the design !! we are very very happy with our purchase, Thank you Avitton

Store

Avitton

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 14, 2019

Be aware, if you import reviews using a CSV it can duplicate the reviews. If you got any error while uploading the CSV, it upload all row with no error, if you fix the rows with errors and upload the same file all reviews will be duplicate it. They do not have a way to delete them in bulk, you will need to delete 20 at a time.

Using app

About 5 years

Total reviews

3

Average rating

3.7