Product Reviews

Aug. 5, 2019

Good. But why are you guys lazy loading jquery when a copy is already there on the website? Its unnecessary performance cost on the website.

July 14, 2019

I cannot change the color of the star icons. Any fixes? I tried changing in the settings multiple times but it shows only black color.

July 11, 2019

It's ok, but I wish there would be an option for there to be pictures! That would help tremendously as pictures sell! Also an option for people to ask questions. For this reason I have to use judge.me to be able to use photos

June 16, 2019

I want to use all Shopify apps just to keep it simple. However, of ALL the things this app does not do is allow customers to upload photos. In today's electronic world, pictures sell. How hard would it have been to add the option for photos??

June 8, 2019

The installation was easy enough, but... I'm concerned about the strange use of capitals throughout the reviews. Does anyone else see an issue with strange capitalization in their reviews?

June 7, 2019

The App is great so far, but you should be able to change the 'character remaining' field to a different language. I got a German store and I can't translate that line. Thats sad.

June 5, 2019

Worked great until a couple of days ago. I have been unable to publish any new reviews and am waiting for assistance...

June 5, 2019

Worked great then just stopped publishing. I can see the reviews in the app, but can't publish or delete them.

June 4, 2019

it was working ok but it just stopped publishing reviews on the page recently i don't know why. i can see the new reviews from the backstage, but it just not posting on the product page. anyone can help? Thanks

May 10, 2019

no se pero no me convence del todo de momento la probaremos y veremos es[pero que funcione seria un buen logro

May 5, 2019

Great app but missing crucial features like being able to email customers to write a review, offer incentive for a review, integrations with other apps like Recart. This app would be 5 stars and perfect if it could least meet 2 of the 3 features above.

Jan. 26, 2019

how to change the colour of the rating stars. And want a see more option as well. And read in the interview that a single update can flush out the entire reviews. really need to know is that possible

Jan. 4, 2019

I wish customers could include photos and that we had the ability to reply to reviews. Otherwise it works well. https://www.swisslink.com

Dec. 28, 2018

It's okay, could be improved by allowing to export/edit only individual selected product reviews instead of exporting entire store's review. Also adding pictures in review would be nice given that most other review apps allow for picture reviews

Oct. 9, 2018

I like how this app works and looks on my site. I had some difficulty learning how to import my reviews from my previous site, but after working that out, it works quite well. I love that this app is free, and it does what it says it does. A major drawback however, is that customers are not prompted to review post-sale, so you need to set up a separate system to do that. I am having to email customers manually in order to include the relevant product page link, as my mail integration system won't do that either. Hence the 3 stars.

Sept. 30, 2018

It's simple and works nice with my boundless theme, however the FONTS ARE TOO SMALL on the desktop view!! Please fix!!

July 13, 2018

This app worked just fine, you cannot send review emails to customers though. Most people do not think to review products and so being able to ask for their review is very important.

June 5, 2018

Looks good so far, simple and it works, but can the reviewer put in a picture somehow with there review?? So when someone see's the review they can see a picture as well. I sell t shirts and whatnot, seeing the product helps sales a lot.

May 22, 2018

The app was easy to install but I really wished it had some way to set up automatic emails asking customers who've recently made a purchase to write a review. I've been using Yotpo and they have this feature but not the SEO visibility on Google (you have to pay extra for that on Yotpo). So the help with SEO ranking / or the ability to see review rankings on Google that this app provides is great but it seems redundant to have both review apps. I haven't decided yet which one I'll keep but the more I think about it - Yotpo seems the way to go. If there was an auto-email added to this app, I'd install this one though. Gah!!!

May 14, 2018

Very useful but not without it's limitations. I would love the ability to have customers upload photos of their purchases. It would also be great (since this is a Shopify-owned app) to have it integrated with the purchasing process. Allow for a follow up email so customers can leave feedback on their purchase without having to find the correct item on the website. as it stands there are too many steps and barriers to access that allow for a more streamlined and conversion-friendly user experience.