ProdVid
Improve user experience by integrating videos on your product
Rating
4.3
feedback
3
chart
#15,596
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
33%
-
Less than a month
67%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mostly positive, with customers praising the excellent customer service and timely support provided by the developers. Users appreciate that the app performs as expected and helps them achieve their desired results on their website. However, there are some concerns raised about a lag in video loading times on both desktop and mobile versions, impacting the overall user experience for some. Despite this, the app is recommended for its functionality and efficient tech support.
Highlights
Review RSS Feed
All reviews
July 11, 2021
The customer service attitude is very good, the reply message is very timely, and the developers have helped us solve the problem very well.
May 27, 2021
Developer provided support to fix the issue, but there is a 1-2 sec lag before the video appears on the desktop, and sometimes the video takes time to load on the mobile version. We are looking for a seamless experience, its not for us
Appreciate your review. It does take some time for videos to load, and you can extract and upload a snapshot as a placeholder so that it looks more seamless, as suggested in our email. We have also provided the instructions to do so. If you need further assistance, please feel free to email us at [email protected]
March 18, 2021
The app has performed exactly as explained and exactly as we wanted it on our website, REBEL8.com. The tech support helped implement the code extremely fast and made sure the video portion worked within our custom theme. Highly recommended.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more