Swey Collective review for ProdVid

3 / 5

May 27, 2021

Developer provided support to fix the issue, but there is a 1-2 sec lag before the video appears on the desktop, and sometimes the video takes time to load on the mobile version. We are looking for a seamless experience, its not for us

Using app

About 3 hours

Total reviews

2

Average rating

4.0

Developer Reply

Appreciate your review. It does take some time for videos to load, and you can extract and upload a snapshot as a placeholder so that it looks more seamless, as suggested in our email. We have also provided the instructions to do so. If you need further assistance, please feel free to email us at [email protected]

ProdVid for Shopify
ProdVid
4.1 star
7 reviews

Improve user experience by integrating videos on your product

Developer
Shopify App Store