Rating

4.8

feedback

29

Reviews

chart

#3,546

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    24%
  • Less than a year
    45%
  • More than a year
    21%

Reviews Summary

The reviews for Wait.li are overwhelmingly positive, with users praising its ease of use, user-friendly interface, and excellent customer service. Many users highlighted the quick and helpful support provided by Yusuf and Patrick. The app was described as highly recommended, with users mentioning its effectiveness in product launches and pre-launch activities. However, there were a few negative reviews mentioning issues such as the waiting list button not deactivating and causing confusion, as well as some difficulties with the app's functionality on live stores. Overall, Wait.li seems to be a valuable tool for managing waiting lists and product launches, with a strong emphasis on responsive customer support and user satisfaction.

Highlights

Positive aspects: Ease of use, user-friendly interface, excellent customer service
Positive aspects: Quick and helpful support from Yusuf and Patrick
Positive aspects: Effectiveness in product launches and pre-launch activities
Negative aspects: Waiting list button not deactivating causing confusion
Negative aspects: Difficulties with app's functionality on live stores

Rating Breakdown

  • 5
    86% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 4, 2024

Wait.li is a great option for our business. Easy to use, ux friendly and great customer service and tech support. Yusuf and Patrick were quick and incredibly helpful resolving a small issue we had. Thanks for a great app!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Easy to use and offers great convenience! If you have any questions customer support (Yusuf) is able to help asap!

Using app

--

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much - Yusuf is a rockstar, I'm glad he was able to get your store up and running quickly! Let us know if there is anything we can help with moving forward :)

5 / 5 Share

Nov. 7, 2023

Worked well from the get-go - highly recommended!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

This app was super helpful to help us doing our product launch. We have sold out most of the items because of it. I highly recommend using them. I will definitely use them again when I am doing another product launch! S for Sparkle

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this lovely review! So glad that the app worked well for your product launch, that makes me so happy! Always here to help if you need a hand or are launching another product :)

5 / 5 Share

Feb. 15, 2023

Excellent app and offers great convenience. The support team responded very quickly and actively provided solutions, which is very professional. Good experience, thank you Patrick!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Allen, thank you so much! So happy that Wait.li has worked for so long with KBDfans :) Thanks for your patience over the years and your help with various requests and features!

All reviews

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