Rating

4.8

feedback

22

Reviews

chart

#5,626

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    45%
  • Less than a year
    36%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, effectiveness, and excellent customer service. Many users highlighted the ease of use, convenience, and quick response from the support team, particularly mentioning Yusuf and Patrick. The app was described as perfect for product launches, pre-orders, and managing waiting lists effectively. Users appreciated the seamless integration with Shopify infrastructure and the ability to customize the waiting list experience for their customers. However, there were a couple of negative reviews mentioning issues with the app causing disruptions on live stores and difficulties in deactivating certain features.

Highlights

Positive feedback on simplicity, effectiveness, and customer service
Ease of use and convenience for managing waiting lists and pre-orders
Quick and responsive support team, particularly Yusuf and Patrick
Seamless integration with Shopify infrastructure
Some negative reviews mentioning issues with app causing disruptions on live stores

Rating Breakdown

  • 5
    91% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 28, 2025

Very simple and effective app by an awesome developer. Super responsive to requests and customer service.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

Wait.li is a great option for our business. Easy to use, ux friendly and great customer service and tech support. Yusuf and Patrick were quick and incredibly helpful resolving a small issue we had. Thanks for a great app!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thanks so much for your lovely review - so glad the app has worked well for your store - excited to release some big updates soon to keep improving it!

5 / 5 Share

Feb. 16, 2024

Easy to use and offers great convenience! If you have any questions customer support (Yusuf) is able to help asap!

Using app

11 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much - Yusuf is a rockstar, I'm glad he was able to get your store up and running quickly! Let us know if there is anything we can help with moving forward :)

5 / 5 Share

Nov. 7, 2023

Worked well from the get-go - highly recommended!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

This app was super helpful to help us doing our product launch. We have sold out most of the items because of it. I highly recommend using them. I will definitely use them again when I am doing another product launch! S for Sparkle

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this lovely review! So glad that the app worked well for your product launch, that makes me so happy! Always here to help if you need a hand or are launching another product :)

All reviews

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