Rating

4.8

feedback

29

Reviews

chart

#2,197

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    24%
  • Less than a year
    45%
  • More than a year
    21%

Reviews Summary

The reviews for Wait.li are overwhelmingly positive, with users praising its ease of use, customer service, and effectiveness in managing product launches and waiting lists. The app is commended for being user-friendly, offering great convenience, and having a responsive support team, particularly mentioning Yusuf and Patrick for their quick and helpful assistance. Users appreciate the app's ability to streamline the process of managing waiting lists and product launches, leading to successful outcomes for their businesses. However, there are a few negative reviews highlighting issues such as the join waiting list button not deactivating properly, causing frustration for some users, and the app requiring manual enabling and disabling for products out of stock, which can be time-consuming.

Highlights

Ease of use, Customer service, Effectiveness in managing product launches and waiting lists
User-friendly interface, Responsive support team
Streamlining waiting list and product launch processes
Issues with join waiting list button not deactivating properly
Manual enabling and disabling for products out of stock

Rating Breakdown

  • 5
    86% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 4, 2024

Wait.li is a great option for our business. Easy to use, ux friendly and great customer service and tech support. Yusuf and Patrick were quick and incredibly helpful resolving a small issue we had. Thanks for a great app!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Easy to use and offers great convenience! If you have any questions customer support (Yusuf) is able to help asap!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much - Yusuf is a rockstar, I'm glad he was able to get your store up and running quickly! Let us know if there is anything we can help with moving forward :)

5 / 5 Share

Nov. 7, 2023

Worked well from the get-go - highly recommended!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

This app was super helpful to help us doing our product launch. We have sold out most of the items because of it. I highly recommend using them. I will definitely use them again when I am doing another product launch! S for Sparkle

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this lovely review! So glad that the app worked well for your product launch, that makes me so happy! Always here to help if you need a hand or are launching another product :)

5 / 5 Share

Feb. 15, 2023

Excellent app and offers great convenience. The support team responded very quickly and actively provided solutions, which is very professional. Good experience, thank you Patrick!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Allen, thank you so much! So happy that Wait.li has worked for so long with KBDfans :) Thanks for your patience over the years and your help with various requests and features!

All reviews

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