All reviews

Rating Breakdown

  • 5
    86% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

Wait.li is a great option for our business. Easy to use, ux friendly and great customer service and tech support. Yusuf and Patrick were quick and incredibly helpful resolving a small issue we had. Thanks for a great app!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Easy to use and offers great convenience! If you have any questions customer support (Yusuf) is able to help asap!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much - Yusuf is a rockstar, I'm glad he was able to get your store up and running quickly! Let us know if there is anything we can help with moving forward :)

5 / 5 Share

Nov. 7, 2023

Worked well from the get-go - highly recommended!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

This app was super helpful to help us doing our product launch. We have sold out most of the items because of it. I highly recommend using them. I will definitely use them again when I am doing another product launch! S for Sparkle

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this lovely review! So glad that the app worked well for your product launch, that makes me so happy! Always here to help if you need a hand or are launching another product :)

5 / 5 Share

Feb. 15, 2023

Excellent app and offers great convenience. The support team responded very quickly and actively provided solutions, which is very professional. Good experience, thank you Patrick!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Allen, thank you so much! So happy that Wait.li has worked for so long with KBDfans :) Thanks for your patience over the years and your help with various requests and features!

5 / 5 Share

Jan. 3, 2023

Great experience! Did exactly what we needed during pre-launch and the support team was very responsive and easy to work with.

Store

Riseau

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for this review! So glad the app helped with your store's pre-launch. Always here if you need the feature again for another launch :) Happy new year!

5 / 5 Share

June 29, 2022

Really nice app, tremendously helpful in the run up to getting my store ready to sell. Huge thanks to Patrick and Yusuf for their responsiveness and dedication to customer service, really made things easy - thank you so much

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Incredible, thank you so much for the review! So glad that the waiting list app was helpful in launching your store. Please let me know if there is anything we can ever help with!

5 / 5 Share

Nov. 15, 2021

This app has been perfect for our needs! I recently changed our store theme and they helped me get all the coding switched over fast and accurately. I plan on using them for all my waitlist needs for my shop!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

I just ran my first waiting list campaign, and it was a huge success. Not only is it very easy to use, but it is implemented in such a way that it leverages the Shopify infrastructure in every possible way, working seamlessly with all other apps and workflows I already have in place. Most strings are externalized so they can be translated into *multiple* languages, and the sign-up accounts are the standard store accounts to make the user experience seamless. The developer is very quick to respond to questions, and offers thorough responses. I am very happy with this app, and look forward to further enhancements in the future. Great app!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

April 20, 2021

UPDATE: I've been using this app for a while now, and I had to come back and update my experience which is astonishing! I hope this app lasts forever because it really rocks! And the customer service is also always amazing! I had to do some small changes and they did it exactly what I needed. I am just wow! :) This app is amazing! I was looking for an app that could be used to offer an upcoming product without having to charge my customers right away (such as using PRE ORDER apps). With pre-order apps, you will need to charge a customer within 7 days (because this is the authorization period for any credit card), and if your product just comes in, let's say, 5 months from now, it is kind of odd to charge a customer now. This was THE ONLY app that was able to solve my problem. Now my customers can join the waiting list, I don't need to charge them upfront, and the best, I am able to know how many products I will need to order based on the number of people on my waiting list for each product. The customer service is amazing! They promptly helped me to fix a tiny issue I was having with the button and with the quick view option. I am so excited! I will email all my customers now so they can join the waiting list and I can figure out how many products I need to order for the next season! Thank you so much for such a great APP! You guys are amazing! :) +100!

Using app

11 months

Total reviews

16

Average rating

5.0

Developer Reply

Thank you SO much, Claudia! Appreciate the feedback, and so happy that the app has been working great for your business use case. You've been lovely to work with, I appreciate all your thoughts and ideas!

5 / 5 Share

March 3, 2021

I had a great experience using this app. The customer service was amazing. Patick and his partner responded my question promptly and provided great support!

Using app

26 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 7, 2020

My business relies heavily on building up big anticipation for products that we are releasing in upcoming months. Before this app, it was all very manual. Clients would email me their desire to be on a waiting list, I would compile multiple excel spreadsheets for all of the different products, and there was wide room for manual error on my part. At the very least it absorbed a lot of my time going back and forth to make sure that my waiting lists were accurate (and I still had mistakes now and again). Since using Product Waiting List, clients join a waiting list on the product they want, and all of those lists are compiled and easily visible and usable at a click. Seriously the best app for my business that I've used yet here on Shopify!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

This app is wonderful. We use it to create "early access" lists for upcoming product launches. It helps us control the flow of traffic to products. I would definitely suggest trying it out! Patrick, the developer, is also a pleasure to work with. He is very responsive to my requests.

Store

G FUEL

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a bunch folks, I'm really glad that we've been able to figure out a great pre-launch solution for your store using Wait.li. Stay well and good luck with future product launches! Thanks :)

5 / 5 Share

April 13, 2020

Excellent app, very easy to use. I have received some help very quickly after requesting a support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review :) It is much appreciated, and I'm so glad that you are finding great use of Wait.li!

5 / 5 Share

Dec. 6, 2019

A great app by a great developer! Subject to your specific business needs there are many ways to use this app. Patrick has been extremely responsive and helpful, it has been an excellent experience working with him. We highly recommend this app!

Store

Groupvy

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

One of the best apps I use. Intuitive easy to use and does what you promise. Excellent assistance service ready and kind to solve ANY kind of problem related to the app. SUPER recommended A +++

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2019

We love the app! First, it was so easy to install and set up. Second, Patrick is nothing short of AMAZING. We had a few questions, and he was very prompt to message us back. He even made a few tweaks to help Waitlist integrate seamlessly with our store and brand! We are excited for the upcoming update that will be releasing also.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! This is so lovely to hear :) I'm so glad you had a great experience so far with Wait.li, and I'm happy to help wherever possible with the app. Thanks a bunch!!

5 / 5 Share

July 16, 2019

This is a great app that has helped us very much understand which products will be selling better than others and the support given is top class. Highly recommended

Using app

About 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much! I really appreciate hearing how the app helps your business, and I'm super glad that I was able to help you integrate with your new theme design (which looks lovely).

5 / 5 Share

June 19, 2019

I reached out to Patrick about an issue and not only he responded in less than 5 minutes, but he also went above and beyond to accommodate a custom-made solution, all of it in no time (literally). Very professional customer services, I highly recommend working with him.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2019

This app is super easy to use and the support is fantastic and very quick to respond. Highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0