Warnify Pro Warnings
Warning popups on Add to Cart and Checkout
Rating
4.8
feedback
348
chart
#1,152
All reviews
Rating Breakdown
Review RSS Feed
May 8, 2024
Warnify Pro Warnings excels in delivering straightforward functionality that meets most needs of an online store. The core premise of how we utilize Warnify Pro is to ensure that customers receive critical information, such as PROP 65 warnings for California consumers across 5 of our websites. In testing, the app struggled with our themes that utilize features like "quick view" and "quick add to cart". Once these features were enabled and used by shoppers, Warnify Pro failed to display the necessary warning messages to customers. The support team at Warnify Pro, upon being made aware of our issue, reached out to us and were able to fix the problem. If you encounter this issue, do not hesitate to reach out to the support team, they've been great in getting the app fully functional across our sites. 5 Star Support
March 26, 2024
Our store offers a combination of physical, digital, and print-on-demand products, which proved to be a bit confusing for customers who expected their order to arrive all in one box. We were thrilled to stumble upon Warnify Pro Warnings to help alleviate this issue, introducing pop-up boxes on selected products and variants that have non-traditional order fulfillment methods. We couldn't be happier with the final result and the assistance we received from Julia and the team to make the boxes match the styling of the rest of our site. Fantastic!
March 5, 2024
The app works well, the customer service is even better. We needed a small change with how the warning is displayed with our pre-order products, and Julia responded quickly and the change was made perfectly after just one email. Thank you.
Feb. 1, 2024
We use this app to alert our customers to certain criteria within their order, based upon geographical location, warnings specific to certain products, and to ensure our policies are noticed and acknowledged. We have had been using this app for a long time (4 years), but suddenly encountered an issue with product warnings no longer populating. I sent an email to their customer support, and received a prompt reply from Julia, stating that the problem had been diagnosed, a fix had been implemented, and the problem had been resolved. I really appreciate their development team's prompt action and resolution. This app helps our business immensely and I couldn't ask for better support!
Jan. 8, 2024
It's not working at all
Hello, We tried to contact you and help with the setup, but haven't got any reply. According to our records, you were trying to setup a geo-targeted warning for Taiwan. Please note that a physical customer location is checked by default. So if you are physically not on Taiwan, the warning won't be shown to you. That's most likely the reason of your problem. Please also note that checkout page warnings are not available for the stores on Shopify Basic, which is exactly your case. The warning can be shown for example on the Checkout button click instead. Hope this helps. Please feel free to reach us out so we could address all your questions and help you with the setup.
Jan. 4, 2024
21st December, a few days before Christmas, we needed an urgent fix to one of our warnings for Christmas delivery. Julia got it working within a day. We got really prompt service at a very busy time of the year. What a 10/10 experience!
Nov. 29, 2023
Very useful app. Does exactly what it says, is customizable without being complicated, and was exactly what I needed to add warnings during the add to cart process. I did have an issue with the popup not working with my PageFly pages, but the dev team at Elastic-soft had made the required modifications to my store within a few days to get things working. Excellent customer support. Highly recommended!
Nov. 25, 2023
Great app. Very useful in a gamet of ways. From customer warnings to delivery updates to general expectations at checkout there is no limit to the custom message md you can leave for your unique customer….. whatever the product, service or application. We have had it installed on our Shopify retail store for well over a year and the one service appeal that I sent in was addressed….almost immediately. Keep up the great work….Warnify for life!!!
Nov. 23, 2023
Wonderful app, extremely useful for our store. The support team is very kind, fast and respectful. Will keep using this app for a long time!
Nov. 18, 2023
I highly recommend this app. Their customer service team is exceptionally prompt in responding to your emails and efficiently assisting you.
Oct. 10, 2023
Very useful app, and by far, the only app i’ve encountered that does the job! Using the app for pre-order warnings, needed some customization, and the support team was quick to respond! Thank you so much for the help and for creating this app!
Aug. 30, 2023
As advertised + customer service was really helpful and quick to make a customization for our store.
Aug. 27, 2023
Absolutely amazing app to have. Super easy to install and customer service was great. Julia took care of my issue even though it was an issue with my theme.
Aug. 14, 2023
Maybe it's just me, but I installed this app and it drastically dropped my speed score for my online store. I started my store a year ago and had been consistently fluctuating between 56 - 60 speed score. Once I installed this app, the first day I dropped to a 50. The second day I was at a 45. I only found out because when I had loaded into my store on a webpage, it was noticeably much slower to load pages. It has been 5 days and I am currently sitting at a 36 speed score.... There were no other actions done on my store except installing this app during this time frame. The customer service was actually very responsive but the app did not seem to work consistently with the warning pop ups. Sometimes it would pop up after adding to cart and sometimes it would pop up after I clicked checkout. Also, if you add to cart with the fast add and click checkout in the pop up tab then the warning would not even show up. I also tested the geolocation with a vpn service and the app did not seem to recognize this. All in all, this app works if you simply just need something to pop up but in my experience if you are trying to be more precise with the pop ups, I had experienced many glitches. I installed this app because there were tons of 5 star ratings but I did not have this same experience. I would have given a 2 star rating if the customer service was not as responsive.
Thank you for mentioning the support team first of all. Because we tried to do all our best resolve your concerns but some of our questions and suggestions were ignored by you. The speed score. In order to identify the app that impacted the page speed, you need to perform a test with the app enabled and later with the app being disabled. Only this approach will give you a clear idea about the impact of each specific app. We perform these tests from our end and can see that the app has no or minimal impact on the page speed (from 0 to 2-3 points in Google Lighthouse). Please note that the rating may be decreased due to any other reason like for example one of existing 3rd party assets being loaded slower than it was before. The impact must be tested using the approach explained above. As for the popup consistency, we provided you multiple screencasts from different devices that demonstrated consistent work according to your settings. We asked you to provide at least one screencast or at least the steps to reproduce the issue mentioned, but this was ignored. We are always open to getting in touch with you to clarify and solve all the points described.
Aug. 3, 2023
This app is easy to use and the support is great. I had some slight modifications that had to be done & the support team fixed it in no time - highly recommend.
July 10, 2023
A wonderful app with great customer support, they respond quickly and offer fast and easy-to-follow solutions. A very human and kind team. This app is vital to run special campaigns on our store, thank you so much!.
Store
The Unit
Using app
9 months
May 12, 2023
really great app and perfect for my needs, their support team is excellent too and they were happy to fix a glitch that was probably caused by my theme