Warnify Pro Warnings

Thank you for your review. As we previously explained to you, the app (as well as all other Shopify apps) is loaded after the render blocking assets in your theme. The problem can be solved by deferring those assets (optimizing the page load) or by making the app loading before them. We would be happy to help you with the 2nd option if you reply in the email thread.

Hello, We tried to contact you and help with the setup, but haven't got any reply. According to our records, you were trying to setup a geo-targeted warning for Taiwan. Please note that a physical customer location is checked by default. So if you are physically not on Taiwan, the warning won't be shown to you. That's most likely the reason of your problem. Please also note that checkout page warnings are not available for the stores on Shopify Basic, which is exactly your case. The warning can be shown for example on the Checkout button click instead. Hope this helps. Please feel free to reach us out so we could address all your questions and help you with the setup.

We were trying to contact you but haven't got any response. So will comment on the topic of your review here. Please note, geo-targeted warnings are shown based on physical customer location by default. So if a customer is physically outside of California but put it as a shipping address, the warning won't be shown. An additional setup is required in order to make warnings showing up based on shipping address. Hope this helps.

Hello, We've checked your instance and can see the app is currently disabled. But we observe another warning app (not ours) is having exact the same issue as you described on your website. Are you sure you left the review for the correct app? Please reply to the email we've sent to you so we could help you with the setup. Thanks.

Thanks for your review first of all. We are sorry to hear that you had a problem with the app. We would be happy to troubleshoot it and find the solution, but unfortunately we haven't got any reply from the email address associated with the store. Please reply to those emails or simply email us at [email protected], so we could work with you on finding the reason. Ideally, in order to find the reason, we would like to know the order numbers where the popup was not show although it should be. As for now, I've checked your setup and noticed that you've made the warning to be shown only once during the customer session. With this option enabled, the warning won't be shown again if you previously pressed "OK" into the popup. Thanks in advance.

Thanks for your feedback. Unfortunately you didn't reply to us just after submitting the review, that's why our reply goes to you not in so timely manner. Anyways, we've just wanted to clarify the things with this post. You are right, the app adds a tag to the products that are involved into the warning. In most cases it is not a problem for the merchants as the tags are not shown on the store front. But even if they are shown, they can be easily made invisible adding a few lines of code into your theme. The tags approach was actually selected for better performance concerns, which is highly appreciated by vast majority of the merchants. If it is not acceptable for you to have any 3rd party product tags at all, the app has an option for you as well. If the warning is targeted by a collection, the app doesn't add any product tags. Instead, it tracks the products that belong to the selected collection(s). Hope this option makes sense to you. Please feel free to reach us out and we'll help you with the setup that 100% fits your needs.