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The subscription has been paid but the program is not running
We apologize for the late reply. We answered your question in the mail but you gave a review without hearing the answer.
Many points. 1) If you want to add 2 lines of info in the product description, you cannot. Make 2 lines but it appears as one long line. 2) Did an action, and clicked revert - it says successful but it never reverted! I then deleted the bulk action & now need to manually remove the text - on more than 100 items. Better off doing it all manually - saving time & money
🙏 🙏 We sincerely apologize for the inconvenience 🙏🙏 1) We have changed the design of the product description page. 2) We fixed product description revert issues. We have resolved your issue. We hope you'll update the application review.
The app is extremely confusing. Worst yet there's no "free trial" you're charged as soon you join. Disappointed
Thanks for your feedback. We are extremely sorry that you've faced such situation. We've requested a charge reversal from Shopify in order to avoid any accidental charges and contacted you via email to help you with this case. We didn't receive any response from you yet, please drop us a line at your convenience. Hope to hear from you soon!
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