ReviewXpo Product Reviews App
Boost eCommerce Sales with Trusted Product Reviews App
Rating
4.8
feedback
51
chart
#2,413
All reviews
Review RSS Feed
June 18, 2024
We just started with our online shop, but customer support at ReviewXpo is next level. We had some issues regarding the presentation of reviews on our product pages and the guys offered help and solved it quickly. They were very professional and correct. We will test the app in the future, as we haven't used it yet for a long time, but we can assure you, that you will be satisfied with the app and customer support.
May 29, 2024
I had a great experience with your app and customer support. Really appreciate it!
May 8, 2024
May 8, 2024
Fantastic customer service!
Using app
7 months
Total reviews
1
Average rating
5.0
April 25, 2024
Context: Installed the ReviewXpo app to replace the deprecated Product Reviews app which was being shut down. The installation was easy and the review widgets appeared on the product pages as expected. However, the CSV import kept failing, even after repeated attempts, including a test import with just three records. This left us without our reviews on the site which is one of our big drivers for conversion rates. Contacted support and got a prompt response. They looked into the issue with me supplying the CSV import file but failed to see what was wrong. So they asked for access to our site (via the Shopify access request mechanism). Once granted, they were able to get the data imported (after a couple of attempts). The reason for the failure is still unknown. The good thing is that they worked hard to get it resolved in a reasonable time frame. My reviews were out of action for about 6 hours but once loaded they presented nicely (better than the previous app) and the clickable link at the top makes it easy for people to see and get to the reviews which is important. The reason I have given 4 stars is that the end result is good and they were right onto it with fixing the import problem (which is a one off for us of course as people will enter new reviews directly). The ability to get support promptly is a big plus IMHO. Support is one of those things you hardly ever need but when you need it, you need it quickly with good communication channels, which is what I got. Have not experimented with the other features as of yet so rating is based on initial experience.
April 3, 2024
Sehr gute App. Der Service ist auch super. Meistens wird innerhalb eines Tages eine Lösung geboten
April 2, 2024
customer service team are amazing. any difficulties and they will sort it out in no time.
March 18, 2024
Top-class app that I highly recommend to anyone who needs reviews on their store.
March 17, 2024
Highly recommended! The features are perfect for my store and the instructions from the technician were very helpful. I had problems when I first started using it and Fahim was the one who helped me solve them. I am very grateful for that!
March 15, 2024
Great app. It is a feature-rich app that can help you gather more reviews, build trust with customers, and ultimately boost your sales. Great super helpful team!
March 11, 2024
Widget Settings not functioning as intended currently on Free plan
Hi there, We're truly sorry for the trouble caused by the widget customization glitch on your storefront. Rest assured, we've fixed the issue and implemented measures to prevent its recurrence. If you encounter any further issues, please don't hesitate to reach out to us. We've also reached out to you and am happy to continue the conversation with you there. Thank you. Sincerely, Naim, ReviewXpo
Feb. 29, 2024
Just downloaded the app, and there was an issue with importing the photos to my reviews. Sincerely grateful that Fahim was super helpful and generous with his time to help providing solutions to the issue. And now, it is solved! Couldn't be happier! Thanks so much!!! :)
Using app
About 6 hours
Total reviews
1
Average rating
5.0
Feb. 28, 2024
Been using for a couple of weeks and so far really great. Customer service also really great - fast, efficient and friendly. Strongly recommended.
Feb. 26, 2024
Easy to use, visually appealing widgets, everything works well to obtain more reviews. Satisfied with the experiences.
Feb. 26, 2024
So far, so good. I am still testing the app but so far it's the nicest review app I have found. Very nicely done, not buggy like the other apps. The only problem I had so far was a double line of stars.
Feb. 25, 2024
App works out great for us! Customer service is nice and helped us with some issues we had. Thank you!!
Jan. 15, 2024
thanks Naim for the help today. i'd like to give him the recognition that he really help us and think from your clients perspective.
Dec. 16, 2023
I've tried many product review apps, but none have impressed me as much as ReviewXpo. They completely blew me away with their jam-packed features and lightning-fast support team.