ReviewXpo Product Reviews App

I love the process of the interface of this app

support is great, overall good app !!

Very easy to use and interface also good

This is literally THE BEST customer support on the market. I had issue with DNS verification for review reminder to customers after purchase and they access to my store by collaboration code and resolved issue personally from their side. I am amazed because nobody is assisting on that level usually you only get instructions what to do but they resolved issue by themselves. I highly recommend this app.

We just started with our online shop, but customer support at ReviewXpo is next level. We had some issues regarding the presentation of reviews on our product pages and the guys offered help and solved it quickly. They were very professional and correct. We will test the app in the future, as we haven't used it yet for a long time, but we can assure you, that you will be satisfied with the app and customer support.

Good Apps

I had a great experience with your app and customer support. Really appreciate it!

Fixed my problem super fast, thanks a lot Really appreciate it.

they offer easy interface and good apps

Fantastic customer service!

Context: Installed the ReviewXpo app to replace the deprecated Product Reviews app which was being shut down. The installation was easy and the review widgets appeared on the product pages as expected. However, the CSV import kept failing, even after repeated attempts, including a test import with just three records. This left us without our reviews on the site which is one of our big drivers for conversion rates. Contacted support and got a prompt response. They looked into the issue with me supplying the CSV import file but failed to see what was wrong. So they asked for access to our site (via the Shopify access request mechanism). Once granted, they were able to get the data imported (after a couple of attempts). The reason for the failure is still unknown. The good thing is that they worked hard to get it resolved in a reasonable time frame. My reviews were out of action for about 6 hours but once loaded they presented nicely (better than the previous app) and the clickable link at the top makes it easy for people to see and get to the reviews which is important. The reason I have given 4 stars is that the end result is good and they were right onto it with fixing the import problem (which is a one off for us of course as people will enter new reviews directly). The ability to get support promptly is a big plus IMHO. Support is one of those things you hardly ever need but when you need it, you need it quickly with good communication channels, which is what I got. Have not experimented with the other features as of yet so rating is based on initial experience.

Sehr gute App. Der Service ist auch super. Meistens wird innerhalb eines Tages eine Lösung geboten

customer service team are amazing. any difficulties and they will sort it out in no time.

Highly recommended! The features are perfect for my store and the instructions from the technician were very helpful. I had problems when I first started using it and Fahim was the one who helped me solve them. I am very grateful for that!

Great app. It is a feature-rich app that can help you gather more reviews, build trust with customers, and ultimately boost your sales. Great super helpful team!

so nice！

Widget Settings not functioning as intended currently on Free plan

Just downloaded the app, and there was an issue with importing the photos to my reviews. Sincerely grateful that Fahim was super helpful and generous with his time to help providing solutions to the issue. And now, it is solved! Couldn't be happier! Thanks so much!!! :)

Been using for a couple of weeks and so far really great. Customer service also really great - fast, efficient and friendly. Strongly recommended.