Profiteer ‑ Cost of Goods Sold

Reviews Summary

The reviews for the Shopify App are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to track COGS (Cost of Goods Sold) and its impact on profit calculations. Many users found the app to be essential for their business, making reporting and analyzing sales numbers much easier. The customer service provided by the developer, Dave, was highlighted in several reviews as exceptional and prompt, with users praising his willingness to help and resolve issues quickly. Additionally, users mentioned that the app filled a gap in Shopify's functionality and provided valuable features that were missing from the platform. On the negative side, some users experienced difficulties setting up the app, especially if they had a large number of products. There were complaints about the app's limited reporting functionality, particularly in terms of exporting data in a user-friendly format. A few users also mentioned instances of unprofessional or defensive customer service from Dave, which led to a negative experience. Despite these challenges, the majority of reviews emphasized the app's usefulness and the positive impact it had on their business operations.