Profiteer ‑ Cost of Goods Sold
Total value of your inventory and reports on profit from...
Rating
3.2
feedback
17
chart
#4,600
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
12%
-
Less than a month
29%
-
Less than a year
41%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify app, Profiteer, are quite mixed. On the positive side, many users praise the app for its functionality in tracking costs of goods sold (COGS) and providing detailed reports for profit analysis. Customers appreciate the excellent customer service, particularly highlighting the prompt and helpful responses from Dave, the support representative. Users also find the app easy to use and valuable for understanding their business's profitability. However, on the negative side, some reviewers mention issues with the app being slow to open, error messages, and difficulties in setup. There are complaints about limited reporting functionality, unprofessional customer service interactions, and the app not being fully user-friendly. Despite these drawbacks, the majority of reviews emphasize the app's benefits in managing costs and improving profit tracking.
Highlights
Review RSS Feed
All reviews
Oct. 23, 2025
The app takes forever to open, constant error messages
Thanks for the information. I just tested it, and it was almost instant, and the details logs show no errors recently. Appreciate the fact you tried the App, but instead of using a review to question it, why not just email and ask for help. I will be happy to inject my experience with computing to help you.
Sept. 24, 2021
Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)
Feb. 6, 2021
Clunky app taking some time to setup yielding less than average results and a limited reporting functionality. Horrible customer service. Dave is not friendly and unprofessional. I do not recommend.
Using app
About 5 hours
Total reviews
1
Average rating
1.0
Hello? Terrible customer service? I answered your emails within minutes, accurately and without a single word or phrase unfriendly or unprofessional. You criticize my App without really even using it, and you criticize it for not having capabilities missing from Shopify, never mind the App? Please re-consider your 1-star review as I do not feel it is merited, all things considered.
Oct. 3, 2018
I reached out to the dev after the app refused to sync products (using the provided instructions, and waiting) and got back a snarky attitude based email. Beyond unprofessional and do not recommend. It's not user friendly and nowhere near out of the box ready.
April 4, 2017
Dave has been absolutely fantastic to deal with! Every time I have had an issue he has been on the phone to fix me up every time. This type of backend support makes the decision to invest the time and money into setting up on any of his apps is well worth it.
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