Profiteer ‑ Cost of Goods Sold for Shopify

Profiteer ‑ Cost of Goods Sold

Cost of Goods Sold for sales and inventory management

Rating

4.6

feedback

31

Reviews

chart

#3,470

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    10%
  • Less than a year
    42%
  • More than a year
    42%

Reviews Summary

The reviews for the app are quite mixed, with both positive and negative aspects highlighted by users. On the positive side, many users appreciate the app's functionality in tracking cost of goods sold (COGS) and providing valuable insights into profit margins. The customer service, particularly from Dave, is praised for being responsive and helpful in resolving issues. Users also find the app user-friendly and essential for managing their ecommerce business effectively. However, on the negative side, some users mention difficulties in setting up the app, limited reporting functionality, and instances of unprofessional customer service from Dave. Despite these drawbacks, the majority of users find the app valuable and recommend it for small businesses on Shopify.

Highlights

Positive aspects: COGS tracking, profit insights, user-friendly interface
Positive aspects: Responsive customer service, helpful support from Dave
Negative aspects: Difficult setup process, limited reporting functionality
Negative aspects: Unprofessional customer service, instances of rudeness from Dave

Rating Breakdown

  • 5
    84% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 24, 2021

Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 6, 2021

Clunky app taking some time to setup yielding less than average results and a limited reporting functionality. Horrible customer service. Dave is not friendly and unprofessional. I do not recommend.

Using app

About 5 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello? Terrible customer service? I answered your emails within minutes, accurately and without a single word or phrase unfriendly or unprofessional. You criticize my App without really even using it, and you criticize it for not having capabilities missing from Shopify, never mind the App? Please re-consider your 1-star review as I do not feel it is merited, all things considered.

4 / 5 Share

March 7, 2019

Very good. I like this app but it takes some setting up if you already have loads of products. Could do with a better export function instead of a messy CSV file. From https://www.trucklumi.eu

Using app

11 months

Total reviews

7

Average rating

3.6

1 / 5 Share

Oct. 3, 2018

I reached out to the dev after the app refused to sync products (using the provided instructions, and waiting) and got back a snarky attitude based email. Beyond unprofessional and do not recommend. It's not user friendly and nowhere near out of the box ready.

Using app

4 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Aug. 16, 2017

A great, useful app which is now an integral part of our ecommerce reporting and sales. The support and customer service offered by Profiteer is top notch, you are in very safe hands! *****

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

All reviews

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