Profiteer ‑ Cost of Goods Sold
Cost of Goods Sold for sales and inventory management
Rating
3.1
feedback
17
chart
#4,232
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
12%
-
Less than a month
29%
-
Less than a year
41%
-
More than a year
6%
Reviews Summary
The reviews for the Profiteer app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to track costs of goods sold (COGS) and provide detailed inventory values. The customer service, particularly from Dave, is highlighted as exceptional, with quick responses and willingness to help with any issues. Users also find the app easy to use and valuable for understanding their profits. However, on the negative side, some users experienced issues with the app being slow to open, constant error messages, and difficulties in setting it up. There were complaints about limited reporting functionality and unprofessional customer service in some instances.
Highlights
Review RSS Feed
All reviews
Oct. 23, 2025
The app takes forever to open, constant error messages
Thanks for the information. I just tested it, and it was almost instant, and the details logs show no errors recently. Appreciate the fact you tried the App, but instead of using a review to question it, why not just email and ask for help. I will be happy to inject my experience with computing to help you.
Sept. 24, 2021
Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)
Feb. 6, 2021
Clunky app taking some time to setup yielding less than average results and a limited reporting functionality. Horrible customer service. Dave is not friendly and unprofessional. I do not recommend.
Using app
About 5 hours
Total reviews
1
Average rating
1.0
Hello? Terrible customer service? I answered your emails within minutes, accurately and without a single word or phrase unfriendly or unprofessional. You criticize my App without really even using it, and you criticize it for not having capabilities missing from Shopify, never mind the App? Please re-consider your 1-star review as I do not feel it is merited, all things considered.
Oct. 3, 2018
I reached out to the dev after the app refused to sync products (using the provided instructions, and waiting) and got back a snarky attitude based email. Beyond unprofessional and do not recommend. It's not user friendly and nowhere near out of the box ready.
April 4, 2017
Dave has been absolutely fantastic to deal with! Every time I have had an issue he has been on the phone to fix me up every time. This type of backend support makes the decision to invest the time and money into setting up on any of his apps is well worth it.
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