All reviews

Rating Breakdown

  • 5
    84% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)
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5 / 5 Share

Sept. 24, 2021

Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2017

A great, useful app which is now an integral part of our ecommerce reporting and sales. The support and customer service offered by Profiteer is top notch, you are in very safe hands! *****

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2017

Dave has been absolutely fantastic to deal with! Every time I have had an issue he has been on the phone to fix me up every time. This type of backend support makes the decision to invest the time and money into setting up on any of his apps is well worth it.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2017

great app... the ability to attach COGS numbers to products and pull inventory values at anytime is awesome. Thanks so much. Customer service has also been great. I suggested a new feature to David and got a very quick response. Thanks again for such a great app.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2016

This app really helped me organizing my numbers! I mainly use it to add costs of my items, then to export reports at the end of each day to easily calculate NET profit! Also, great support! Much recommended :)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2016

Thank god I found Profiteer!!! They have great customer support, although I've never quite needed it since it's such a great easy tool for my business. I recommend it for any small business on shopify looking for cost pricing to be factored into their sales numbers. Such a valuable service!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2016

Profiteer is my favorite new vendor in the last 10 years. Customer support is willing to help you accomplish your goals. Quick and friendly responses. They solved a problem I had been struggling with for months in a matter of days. Two thumbs up, Profiteer!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2016

We installed this app when we first started out but never had a chance to actually use it until almost a year after our store launch. We thought that updating our COGs was too timely. What a mistake! This app is a MUST if you're serious about running a business and seeing how much (profit) you're really making!

Using app

About 1 year

Total reviews

28

Average rating

4.2

5 / 5 Share

Aug. 28, 2016

Incredible personalized customer service, A+ , Highly recommend for anyone using shopify. These features should have been here from the start!

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2016

This app is a godsend! Wholesale cost and Inventory Value tracking is a huge part of being able to run a successful business and Profiteer has definitely picked up where Shopify dropped this ball. We switched over to Shopify from a stand alone in-house POS that had all cost tracking integrated and we were at a loss in this regard with Shopify until we found Profiteer. It has been easy to integrate and use. The ability to update costs with CSV files was very helpful with our huge number of unique SKUs. I highly recommend Profiteer!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2016

Great, simple and really useful app that fills the gap for COGs in our Shopify plan. User-friendly, easy to follow manual and friendly support. Makes EOFY heaps easier!

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 22, 2016

We have been using Profiteer for approx 3 months. Very impressed with the detailed user manual as well as the tailored menu - Dave has really tried to address the needs of the small retailer by making a format that is easy and quick to use. In terms of customer service, also very impressed with the speed that any of our queries or issues have been addressed. It is a platform that you can build on and tailor to the growing needs of the business with key information readily available every day. Very happy so far.

Store

Hautlac

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2016

Super easy app! Great to track COGS without making separate spreadsheets!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2016

What awesome customer service. We've had Profiteer for almost as long as we have our store. Great app for margin tracking. Just recently the Barcode column fell away and we really needed it along side our SKU's when viewing a report bt variant ID. Dave worked something out for us and in no time we have it back to the way we were using it. Brilliant app made even better by prompt service & expertise.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2016

This is an easy to install app, and the best part is the support you get from the vendor..! I screwed up the file and Dave fixed it.. I asked for historical data beyond the current parameters of the app and Dave responded and got it done for me quickly! Once I got the costs put into the file, I can finally see the value of my inventory and the gross profit on each item sold...a big help for understanding what's making you the most money!

Using app

About 2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 10, 2015

Just downloaded and installed this app to get numbers straight since Shopify has failed to include such a vital bit of information for legitimate business owners. At $15 a month I would gladly pay that to keep my company running straight. Oh yea and Customer support is on point and very very helpful. Thank you so much for making this affordable app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2015

I had been having struggling for months to find an app that would allow me to run the reports I need to give data to my suppliers who provide stock on a consignment basis. I am a small business and most developers couldn't be bothered helping me get what I needed. My consignment suppliers were starting to cancel their consignment arrangements with me because I couldn't get them the data they needed. And then I found Profiteer! When I first installed the app I got a little bit closer to getting the reports I needed. However, it was when I contacted David at Resistor Software that the exceptional customer service began. I explained what I needed, and even though it wasn't a report that lots of companies use, he went out of his way to find a way to make it work for me. I can now run the report I need and I don't have to worry about losing my consignment suppliers. I can't rate David's support highly enough - he has helped me solve a massive problem. One very happy customer here!

Store

Preggi

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2015

Update: Nov. 25 - 40 minute phone call will potentially translate into thousands of dollars in the long run - this app developer is a real person willing to work with you like a real person, towards the goal of mutual success. While the app is not released in full yet, there are some exciting useful new features on the way, and I highly encourage you to support the development. Update: excellent service from developer and from the app itself so far, this is something you need to get if you are not particularly sure if your prices need adjusting - i am pouring over orders one by one and updating prices as needed, profitability is already rising this app has amazing potential but as-is it's already a must-have for me initial review: Called, got immediate answer, very friendly and very direct, which we respect greatly. Helpful and willing to work with the merchant, going to try the app right now and I am sure we will use it at least 2 months, it's possible it may not be what we need entirely but I highly recommend trying it, we have looked and there is no better app than this for a ballpark "how well am i doing" kind of figure 5 stars !

Using app

5 months

Total reviews

28

Average rating

5.0

5 / 5 Share

Aug. 7, 2015

Great service. Highly recommended!

Store

Teecoon

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2015

Fantastic app that makes our reporting easier every day. Support is incredible - we had a specific requirement to include other sales sources in our reporting, and the developer bent over backwards to help and update the app! In terms of functionality, if you need a simple way to report the cost of goods sold, and therefore your actual product profit, then this app is certainly for you. If there was a sixth star here, I'd certainly award it!

Using app

4 months

Total reviews

1

Average rating

5.0