Profiteer ‑ Cost of Goods Sold
The reviews for the Profiteer Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support from Dave, quick responses to queries, and the app's ability to help with tracking profits and costs. Users appreciate the ease of use and the valuable insights the app provides for running a business efficiently. On the other hand, negative reviews mention issues such as slow app performance, error messages, clunky setup process, and limited reporting functionality. Some users also criticized the unprofessional behavior of the customer service representative, Dave, in certain interactions.
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The app takes forever to open, constant error messages
Thanks for the information. I just tested it, and it was almost instant, and the details logs show no errors recently. Appreciate the fact you tried the App, but instead of using a review to question it, why not just email and ask for help. I will be happy to inject my experience with computing to help you.
Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)
Clunky app taking some time to setup yielding less than average results and a limited reporting functionality. Horrible customer service. Dave is not friendly and unprofessional. I do not recommend.
Hello? Terrible customer service? I answered your emails within minutes, accurately and without a single word or phrase unfriendly or unprofessional. You criticize my App without really even using it, and you criticize it for not having capabilities missing from Shopify, never mind the App? Please re-consider your 1-star review as I do not feel it is merited, all things considered.
I reached out to the dev after the app refused to sync products (using the provided instructions, and waiting) and got back a snarky attitude based email. Beyond unprofessional and do not recommend. It's not user friendly and nowhere near out of the box ready.
Dave has been absolutely fantastic to deal with! Every time I have had an issue he has been on the phone to fix me up every time. This type of backend support makes the decision to invest the time and money into setting up on any of his apps is well worth it.
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