freedom climb store review for Profiteer ‑ Cost of Goods Sold
Dec. 16, 2014
I appreciate the friendly customer service. Our shopify store has just opened and we are just learning it and setting up our analytics. I saw the Profiteer reports and dashboards, but couldn't find a report or export that linked my COGS with my sales. The dashboard is nice but a screen capture is not easy to use in a report or a spreadsheet. I called support and discussed with him to see if I just missed it. No, it did not exist but he saw the benefit of having something like this. After discussing this a bit more together, he thought of a way to provide it easily and with minimal impact to both his work list and other customers. Hence the new sales export by date. While I'm positive that not all requests can be handled this easily or quickly, I appreciate his receptiveness to system improvements and customer needs. I've written and worked with many costing systems in the past, this one is concise and easy to use.