All reviews

Rating Breakdown

  • 5
    76% (26 ratings)
  • 4
    9% (3 ratings)
  • 3
    9% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)
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5 / 5 Share

May 26, 2023

So far so good! All the info is created for you in the newsletter all I did was hit send. I think it's great

Using app

5 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 8, 2023

{"message": "Internal server error"} The app won't open for us! Tried multiple ways, still won't work.

Using app

11 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi Phil, Thanks for bringing this to our attention. Whilst the issue is isolated to your Shopify account, we've started to take steps to ensure we improve our error messaging to customers. In regards to this specific issue, once your reinstall the app we can debug the problem and see what's the root cause.

5 / 5 Share

July 29, 2021

Promo has many of the features needed to easily and effectively communicate with customers at scale. There are even a few advanced features that you do not find in other tools. If this app were a Swiss Army knife it would have to be the Farmer. It's lightweight, portable, and packs the essential tools needed for most tasks. The team at Promo is open to feedback and has implemented several features rather quickly. We look forward to working with them to improve the tool. Many thanks!

Using app

2 months

Total reviews

61

Average rating

3.2

Developer Reply

Thanks for the awesome review and for your even better feedback! We're happy we could get the updates out to you within a few days and we hope they help.

5 / 5 Share

June 15, 2021

I have only just downloaded this app to my shopify tonight and have already sent out my first newsletter. It was so easy, I didn't have to think too much on what kind of content to put in it which would do my head in. The templates are amazing and easy to edit, and it has made me feel so much more confident in sending newsletters to our subscribers. I highly recommend this app...

Using app

3 months

Total reviews

8

Average rating

4.3

Developer Reply

Fantastic to hear that you are loving the app and it is working so well for you. We're happy our app could help Creedance and Co run smoothly. Feel free to reach out to us and the team anytime if you have any requests or questions. Many thanks for the kind review.

3 / 5 Share

Nov. 8, 2020

This app is okay, I dont like how you can't edit who you are sending the emails to. Please add this feature

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey, thanks for reaching out. We tried to contact you directly to better understand your use case but didn't hear anything back yet :) We only send email to verified subscribers in your Shopify admin. Shopify gives us access to these subscribers via their API so we don't have the ability to edit them. You can however edit them yourself in the Shopify admin if need be. Hope that helps answer your question. Thanks

5 / 5 Share

Sept. 6, 2020

Hi, as a newbie I needed an app that 1) was free, 2) easy to use. I definitely got that from this app. I got a range of templates, that were really easy to edit, and they looked great. Highly recommend for newbie's dealing with information overload, and/or learning on the run. A very simply but satisfactory app. Thank you

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the lovely review. We're super happy to hear that the app was easy to use and you loved the template designs. Good luck with your store!

5 / 5 Share

Aug. 29, 2020

It's easy to use. The monthly subscription isn't too high....i appreciate that because I'm just starting this business.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey hey! Thanks for the review. It's awesome to hear that you're finding the product so easy to use. Good luck with your new business! We're excited to see it grow 🚀

5 / 5 Share

Aug. 16, 2020

Super easy to use and extremely helpful. Love having the preview option to edit. I will continue to use this for my shops email blasts!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! Love it! Great to hear you're finding the product super easy to use. Feel free to reach out via support if we can help in anyway :)

5 / 5 Share

July 20, 2020

I love how easy this app is to use. As someone who knows a little bit about computers, it's nice to have something that's smooth and simple. Love this app!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thanks for the kind works and we're really happy that you're finding the app easy to use... that's our goal, to make email marketing as easy as possible. We're always on hand to help if you need us too.

5 / 5 Share

July 19, 2020

I used this app to help me send out newsletters. I liked the designs it offered and how it gave me easy access to send to all my subscribers.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thanks for the review! We're pumped to see that Promo is working wonders for you and that you love our funky designs! We're always on hand to help if you need anything... or just want to say hello :)

4 / 5 Share

June 16, 2020

Great app for beginner shops. Newsletter sends and the template is easy to use but kinda dated... def needs better layouts.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review and feedback! We're happy that the product is working well for you. We're working on more templates and better layouts so watch this space 🚀

5 / 5 Share

May 20, 2020

Thank you all for making this app. We were looking for an email solution for a while. Now that we can add custom images, this app is even better! Thanks again from a happy retailer.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

You're more than welcome and thanks for the kind words. If there's anything we can do to help don't hesitate to reach out.

5 / 5 Share

March 25, 2020

I use this app to regularly send newsletters to my clients and the overall process is quick, and easy, yet gives a professional looking newsletter. I have also contacted support to ask how some features work and they have been prompt with their response and more than helpful.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks guys for the lovely review guys! We're glad to hear that Promo is saving you time and helping you send amazing newsletters! Feel free to reach out if there's anything else we can help with :)

4 / 5 Share

March 11, 2020

I used this app and it was very helpful and easy to use. Looking forward to using it & learning more.

Using app

12 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks guys! If you need any help learning the product feel free to reach out via our support channel. We're excited to see how it works out for you!

5 / 5 Share

Nov. 15, 2020

So far so good! It's simple and effective. Layout and design looks great. great app, recommend it for sure.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you're loving the product! We always around to help if you need any support too. Good luck with your store :)

5 / 5 Share

March 12, 2020

Update... Great app.. you can send nice emails to your customers

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thanks guys! We're really glad you love the product and that it's saving you so much time! Feel free to reach out if there's anything we can help you with.

5 / 5 Share

Jan. 27, 2020

Awesome so far! This is going to change the way I send newsletters no more countless hours sending them myself!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review, it means a lot and we're really happy you're enjoying the app! Let us know if you have any questions 👍

5 / 5 Share

Jan. 3, 2020

I love that its simple and a great app to start with. Need to play with it more, but just enjoy its simplicity.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks guys, great to have you on board :)

3 / 5 Share

Dec. 3, 2019

I've had complaints that the newsletters have been sent to the spam box or haven't been received at all.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, thanks for the review and sorry to hear you're having issues with spam. We monitor our delivery rates very closely and do everything within our power to make sure emails hit your customer inboxes. Unfortunately sometimes email service providers will mark messages as spam for a variety of reasons. Please try testing different content and subject lines to increase your delivery rate. If you do receive spam reports from your customers please ask them to mark the messages as "Not Junk Email" as this will help the email service provider identify legitimate messages from your store. We're here to help if you have any more questions :)

5 / 5 Share

Nov. 8, 2019

This app creates easy and cool newsletters for cheap. Made my newsletters way easier and seems to be effective.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear, thanks KK Fitness Gear!