Rating

4.9

feedback

172

Reviews

chart

#2,816

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    28%
  • Less than a month
    27%
  • Less than a year
    28%
  • More than a year
    2%

Reviews Summary

The reviews for the Propel subscription app are overwhelmingly positive, with users praising the excellent customer service and easy setup process. Many users highlighted the helpful and responsive support team, particularly mentioning team members like Tom and Leo who provided quick assistance with any issues. Customers appreciated the app's user-friendly interface, seamless integration with their websites, and the ability to customize subscriptions to fit their needs. Some users mentioned that the app helped increase their revenue through subscriptions and that the support team went above and beyond to ensure a smooth experience. However, there were a few users who experienced issues with the app not working properly or facing challenges with theme compatibility.

Highlights

Excellent customer service and responsive support team
User-friendly interface and easy setup process
Increased revenue through subscriptions
Challenges with app functionality and theme compatibility

Rating Breakdown

  • 5
    93% (160 ratings)
  • 4
    5% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (167)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 24, 2025

Bon service client.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at ForzaPure, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 30, 2025

Using app

11 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at Rosalia., Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

May 15, 2025

5 stars comes short of what I would give this app, deff 100/5. I manage 6 shopify stores for clients and Ive used about all the subscription apps on the store. Propel is the subscription app everyone should use hands down. I've needed support assistance on almost all. The Propel team is by far the best and understanding. Ive also used other tools from Propel and trust me their apps will definitely propel your store and business with ease.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at BioGenesis Laboratory, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

2 / 5 Share

Dec. 20, 2024

was good at first, now when the app is opened, it is just a white page. i reached out to support and they were no help.

Store

ZoesQOQ

Using app

About 1 year

Total reviews

4

Average rating

1.3

Developer Reply

Hello friends at ZoesQQQ, The app required new permissions on your store, and your browser's security settings prevented Propel Subscriptions from redirecting you to Shopify's "grant permissions" page. If you experience this issue again, please try the app on desktop using Chrome / Safari / etc, and you should be directed to the grant permissions page then the app homepage as expected. Sincerely, Chris @ Propel Commerce

All reviews

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