Rating

4.9

feedback

300

Reviews

chart

#1,884

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    14%
  • Less than a month
    21%
  • Less than a year
    45%
  • More than a year
    14%

Reviews Summary

The Propel Subscriptions app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, seamless integration with Shopify stores, and the ability to set up recurring subscriptions effortlessly. The customer service provided by the support team, particularly individuals like Leo and Tom, is highlighted as exceptional, with quick responses and efficient assistance. Users appreciate the customization options, fast setup process, and the overall value for the price. However, there are a few negative reviews mentioning issues with the app not loading properly and limitations in payment gateway integration.

Highlights

Ease of use and seamless integration with Shopify
Exceptional customer service
Customization options and value for price
Issues with app loading and payment gateway limitations

Rating Breakdown

  • 5
    94% (283 ratings)
  • 4
    4% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 8, 2025

Persistent support :) Day 0, let's see how it goes!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at BioGenesis Laboratory, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

2 / 5 Share

Dec. 20, 2024

was good at first, now when the app is opened, it is just a white page. i reached out to support and they were no help.

Store

ZoesQOQ

Using app

About 1 year

Total reviews

4

Average rating

1.3

Developer Reply

Hello friends at ZoesQQQ, The app required new permissions on your store, and your browser's security settings prevented Propel Subscriptions from redirecting you to Shopify's "grant permissions" page. If you experience this issue again, please try the app on desktop using Chrome / Safari / etc, and you should be directed to the grant permissions page then the app homepage as expected. Sincerely, Chris @ Propel Commerce

5 / 5 Share

Dec. 6, 2024

Customer service has been great!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Buff Clucks, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 22, 2024

The Propel subscription app is amazing. Easy to install, wonderful support, this is the tool you need.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at PianoBox, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

All reviews

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