Rating

4.9

feedback

176

Reviews

chart

#2,449

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    28%
  • Less than a month
    27%
  • Less than a year
    28%
  • More than a year
    2%

Reviews Summary

The reviews for the Propel subscription app are overwhelmingly positive, with users praising the excellent customer service and easy setup process. Customers appreciate the responsiveness of the support team, with specific mentions of helpful interactions with team members like Tom and Leo. The app is described as user-friendly, with many users highlighting its effectiveness in managing subscriptions and increasing revenue. However, there are a few reviews mentioning issues with compatibility with certain payment gateways and theme integration. Overall, Propel is highly recommended for its functionality and top-notch customer support.

Highlights

Excellent customer service and responsive support team
User-friendly app with easy setup process
Effectiveness in managing subscriptions and increasing revenue
Issues with compatibility with certain payment gateways and theme integration

Rating Breakdown

  • 5
    93% (164 ratings)
  • 4
    5% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (170)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 24, 2025

Bon service client.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at ForzaPure, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 30, 2025

Using app

11 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at Rosalia., Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

May 15, 2025

5 stars comes short of what I would give this app, deff 100/5. I manage 6 shopify stores for clients and Ive used about all the subscription apps on the store. Propel is the subscription app everyone should use hands down. I've needed support assistance on almost all. The Propel team is by far the best and understanding. Ive also used other tools from Propel and trust me their apps will definitely propel your store and business with ease.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2025

Persistent support :) Day 0, let's see how it goes!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Bonowellness, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Feb. 13, 2025

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at BioGenesis Laboratory, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

All reviews

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