Rating

4.9

feedback

170

Reviews

chart

#3,301

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    28%
  • Less than a month
    28%
  • Less than a year
    28%
  • More than a year
    2%

Reviews Summary

The reviews for the Propel subscription app are overwhelmingly positive, with users praising the excellent customer service and easy setup process. Customers appreciate the seamless integration of the subscription button into their websites, boosting recurring revenue. The support team, including members like Leo and Tom, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues. Users also mention the app's user-friendly interface, customization options, and the ability to set up recurring subscriptions effortlessly. However, there are a few mentions of issues with theme compatibility and missing features, although the support team is quick to address and resolve these concerns.

Highlights

Excellent customer service and support
Easy setup and integration
User-friendly interface and customization options
Issues with theme compatibility and missing features
Responsive and helpful support team

Rating Breakdown

  • 5
    93% (158 ratings)
  • 4
    5% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (165)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 24, 2025

Bon service client.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at ForzaPure, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 30, 2025

Using app

11 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hello, friends at Rosalia., Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

May 15, 2025

5 stars comes short of what I would give this app, deff 100/5. I manage 6 shopify stores for clients and Ive used about all the subscription apps on the store. Propel is the subscription app everyone should use hands down. I've needed support assistance on almost all. The Propel team is by far the best and understanding. Ive also used other tools from Propel and trust me their apps will definitely propel your store and business with ease.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2025

Persistent support :) Day 0, let's see how it goes!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Bonowellness, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Feb. 13, 2025

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at BioGenesis Laboratory, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

All reviews

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