Propel Subscriptions App

Really great product and the customer service is top tier! Which in today's world is so rare. they have live people in the support chat, not an ai bot and they are always so lovely, so helpful and super fast response time :)

We used Propel Subscriptions for several years and the app worked adequately for basic subscription functionality. However, as our business grew, we needed to migrate to a platform with more advanced subscription capabilities. The major issue we encountered is data portability. Propel does not provide a self-service export for active subscriptions, forcing merchants to contact support directly for migration assistance. After explaining that we needed an export to migrate to another subscription platform, support stated they would need to involve their development team. Multiple days later, we still have no resolution and our follow-up emails have gone unanswered. What makes this especially concerning is that our new subscription provider indicated they have seen similar migration/export issues with Propel repeatedly, suggesting this is not an isolated incident. The result is that our migration timeline is effectively blocked while customer subscription data remains inaccessible without manual intervention from Propel’s team. I strongly recommend merchants carefully evaluate: * subscription data portability * migration/export tooling * vendor lock-in risk * responsiveness during offboarding before committing long-term to this platform.

extremely fast, gentle and smart

Bon service client.

5 stars comes short of what I would give this app, deff 100/5. I manage 6 shopify stores for clients and Ive used about all the subscription apps on the store. Propel is the subscription app everyone should use hands down. I've needed support assistance on almost all. The Propel team is by far the best and understanding. Ive also used other tools from Propel and trust me their apps will definitely propel your store and business with ease.

Persistent support :) Day 0, let's see how it goes!

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

was good at first, now when the app is opened, it is just a white page. i reached out to support and they were no help.

Customer service has been great!

The Propel subscription app is amazing. Easy to install, wonderful support, this is the tool you need.

I've been using Propel Subscriptions for a few weeks now, and I'm really impressed with how easy it has been to set up recurring subscriptions for my products. The interface is intuitive and well-designed, even for someone who isn't tech-savvy. The customer service is excellent, always responsive and ready to help when needed. I was able to customize the subscription options to perfectly match my customers' needs, and everything integrates seamlessly with my Shopify site.

It's rare to find an app that is both quality and affordable. I was a bit discouraged when I saw the price of the subscription app until I found this one. As a newcomer to the Shopify ecosystem, I was also surprised to find that level of support. Leo has been of great help in implementing the workflow we were looking for. Fair price, great support, warmly recommended.

Just trying out this subscription service and so far the app seems easy to use and comes with alot of great features. The customer support has been really great also. Robert

5 stars, Tom is awesome, very patient and super helpful.

Getting onboarded was really easy with the help of Leo! I had so many questions and he answered them quickly and efficiently. I'm excited to use this app and get subscriptions all set up!

Not only does the app embed seamlessly to your store, the functions and customisability stand out from any other similar app I’ve used. They also have the fastest customer service response I’ve experienced to date, I’d recommend this app to any store owner looking to increase MRR

Amazing customer support. Tom really went above and beyond to help us set everything up. Way to go Tom. Great job.

Very easy setup and helpful customer support.