Rating

4.9

feedback

199

Reviews

chart

#1,832

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    28%
  • Less than a month
    27%
  • Less than a year
    29%
  • More than a year
    3%

Reviews Summary

The Propel subscription app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, seamless integration with Shopify stores, and the ability to set up recurring subscriptions effortlessly. The customer service provided by the Propel team is highlighted as exceptional, with users mentioning quick response times and helpful assistance. Many users appreciate the customization options available and the intuitive interface of the app. However, there are a few negative reviews mentioning issues with the app not loading properly and some limitations in terms of payment gateway integrations.

Highlights

Ease of use and seamless integration with Shopify
Exceptional customer service
Customization options and intuitive interface
Issues with app loading and payment gateway limitations

Rating Breakdown

  • 5
    93% (186 ratings)
  • 4
    5% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2025

5 stars comes short of what I would give this app, deff 100/5. I manage 6 shopify stores for clients and Ive used about all the subscription apps on the store. Propel is the subscription app everyone should use hands down. I've needed support assistance on almost all. The Propel team is by far the best and understanding. Ive also used other tools from Propel and trust me their apps will definitely propel your store and business with ease.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2025

Persistent support :) Day 0, let's see how it goes!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Bonowellness, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Feb. 13, 2025

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at BioGenesis Laboratory, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

2 / 5 Share

Dec. 20, 2024

was good at first, now when the app is opened, it is just a white page. i reached out to support and they were no help.

Store

ZoesQOQ

Using app

About 1 year

Total reviews

4

Average rating

1.3

Developer Reply

Hello friends at ZoesQQQ, The app required new permissions on your store, and your browser's security settings prevented Propel Subscriptions from redirecting you to Shopify's "grant permissions" page. If you experience this issue again, please try the app on desktop using Chrome / Safari / etc, and you should be directed to the grant permissions page then the app homepage as expected. Sincerely, Chris @ Propel Commerce

5 / 5 Share

Dec. 6, 2024

Customer service has been great!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Buff Clucks, Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

All reviews

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