Proviews ‑ Product Reviews Q&A for Shopify

Proviews ‑ Product Reviews Q&A

Proviews ‑ Product Reviews Q&A by Simprosys

Rating

4.8

feedback

100

Reviews

chart

#1,917

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    54%
  • Less than a year
    36%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the team, particularly individuals like Milan and Ajit. Users appreciate the user-friendly interface, customizable options, and the seamless integration process. The app's ability to showcase product reviews, collect feedback, and facilitate Q&A interactions has been highlighted as a significant benefit. Additionally, the support team is commended for being responsive, knowledgeable, and proactive in addressing any issues or queries. However, a few users have mentioned the absence of an importing function for reviews from platforms like Amazon and eBay, which they consider a limitation compared to competitors. Despite this, the majority of users highly recommend the app for its functionality, customer service, and overall positive impact on their online stores.

Highlights

Excellent customer service and support
User-friendly interface and seamless integration
Customizable options and feedback collection
Limited importing function for reviews from other platforms
High recommendation from users

Rating Breakdown

  • 5
    97% (97 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2025

Great App and excellent customer service by Ajit.

Store

SACKMAN

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2025

Best in a business! Very professional and customer focused support! Highly recommend!

Using app

5 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 19, 2025

I found this product is simple to use, there's still room for improvement to become a greater product. Supporting staff is helpful and friendly. But, there's no importing function for reviews from Amazon, eBay store, which their competitor is offering. I am still on a free plan, and I wont be paying until ebay/amazon import is available, it is critical for a start-up to have this.

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

Dear Merchant, Thank you for sharing your experience! We're happy to hear you find our product easy to use and appreciate our support team. Your feedback helps us improve and add better features. We understand the need for Amazon and eBay review importing. While this feature isn’t available yet, we do offer other platform import options. As a workaround, you can import Amazon and eBay reviews using our default import template by adding the required data. We appreciate your support and are considering this feature for future updates. Let us know if you have any questions—we’re happy to help! Best Regards, Proviews Support Team

5 / 5 Share

Jan. 28, 2025

We are very satisfied with both the app and the excellent customer support provided by the company. Keep it up !

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

I must say it’s amazing! The app is very reasonable, and your support team is incredibly cooperative.

Using app

3 days

Total reviews

4

Average rating

5.0

All reviews

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