Proviews ‑ Product Reviews Q&A
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We recently moved several of our stores from the old SMPS app over to Proviews, and the entire process went very smoothly. Their team kept us informed throughout the migration and made what could have been a complicated transition very easy. Support has been excellent from the start, including help with a few custom website buttons we needed. Nehal was especially responsive and helpful in getting everything taken care of quickly. Very impressed with the app and the level of service behind it. Highly recommended!
We had four stores that needed migrating from the old SMPS app to Proviews. The team at Proviews was outstanding about communicating updates and made the migration of all four stores simple. We couldn't ask for better support, and they even helped with a couple custom buttons for our websites. Special shout out to Nehal, thanks for the prompt assistance in addressing our needs. 5-Star App!
still working on understanding the platform
I used the old Q & A app from this company and was really happy with it. However, they are retiring it so I have added this new version. I did not want the reviews element and Ajit kindly removed that section and made colour changes to the Q & A so it blended better with my theme. The support has been prompt and helpful and for what I need my plan is free, so thank you making this available to smaller businesses at no charge. My only gripe is it is a shame the app is not as customisable as the old one hence the four stars.
Thank you, Ajit. You're doing a great job out there!
Fast and efficient customer service when requesting change/fixes to our site - thank you.
Have been a loyal customer for years. Was a little hesitant with this new app but it's really awesome. The team were very helpful in transferring my data. Ajit especially was brilliant!
Stay Away From This App!! Reviews Published Without Approval Proviews has become a serious risk for Shopify merchants. Their new AI moderation system can publish reviews on your own storefront without prior approval from the website owner, leaving merchants to chase support after unwanted content is already live. Their off topic review AI moderation is also a joke, with the system failing to properly separate product reviews from delivery issues, personal taste opinions, or other matters outside the merchant’s direct control. Do not let them hide behind Google. Google Product Ratings may apply inside Google’s ecosystem, but that does not require Proviews to automatically publish reviews on a merchant’s own website. Other apps can manage Google compliant feeds while still allowing manual approval for website display. Any review app that removes merchant approval over website publication is not fit for purpose. In the end, Proviews’ system publishes reviews on your website at its own discretion, without explicit permission from the website owner.
Thank you for taking the time to share your detailed feedback. We genuinely appreciate merchants who raise concerns directly, as it helps us build a better product. We would like to share that we have recently introduced an update to Proviews that gives merchants greater control over the reviews displayed on their storefront. You can now publish or unpublish individual reviews according to your preference, making it much easier to manage the review content that appears on your website. This update is designed to give you the flexibility to curate your storefront reviews while continuing to benefit from Proviews' review management capabilities. Thank you again for your feedback — it directly contributes to how we continue to improve the app.
This app is brilliant. So functional, does exactly what we need and the customer service is brilliant. If we have ever had any issues they have been so responsive and helpful. Worth every cent.
I have been a Simprosys customer first and then also added their Reviews app Proviews to my setup. Genuinely so happy! Their support is outstanding and in no comparison to any other big reviews apps. Keep up the good work!
great satifactory answered by Ajit
So far so good. The app was easy to install and setup. I was specifically looking for a review app that would push reviews to FB and IG. Haven't had any reviews yet since installing the store so I will update this review when that happens. I'm also waiting on a couple of answers to questions from support and will also update this review if they're not responsive.
Great support through the whole integration from stamped.io to proviews. Ajit was very helpful with all queries. Proviews seems great, looks good and a fraction of the price of competitors. +++++
Très bien, la qualité est excellente, enfin le produit efficace est de retour. Merci Bien cordialement. Gilbert
The app works great, and the customer support is fantastic. Easy to import reviews, as well as collect reviews.
Good app and features. Good customer support.
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