Proviews ‑ Product Reviews Q&A
The reviews for the Proviews app on Shopify are overwhelmingly positive, with users praising the customer service and support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, particularly mentioning individuals like Ajit and Milan. The app itself is described as user-friendly, with features that meet the needs of online stores, such as easy installation, customization options, and the ability to collect and showcase reviews effectively. Users also appreciated the affordability of the app compared to other alternatives in the market. However, there were a few negative reviews mentioning issues with customization limitations and concerns about reviews being published without approval.
still working on understanding the platform
I used the old Q & A app from this company and was really happy with it. However, they are retiring it so I have added this new version. I did not want the reviews element and Ajit kindly removed that section and made colour changes to the Q & A so it blended better with my theme. The support has been prompt and helpful and for what I need my plan is free, so thank you making this available to smaller businesses at no charge. My only gripe is it is a shame the app is not as customisable as the old one hence the four stars.
Thank you, Ajit. You're doing a great job out there!
Fast and efficient customer service when requesting change/fixes to our site - thank you.
Have been a loyal customer for years. Was a little hesitant with this new app but it's really awesome. The team were very helpful in transferring my data. Ajit especially was brilliant!
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