Proviews ‑ Product Reviews Q&A
Proviews ‑ Product Reviews Q&A by Simprosys
Rating
4.8
feedback
99
chart
#2,155
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
34%
-
Less than a year
46%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and helpful features. Many users specifically mention the exceptional support provided by the team, with individuals like Milan being highlighted for their dedication and expertise. Customers appreciate the app's functionality, including its ability to showcase product reviews, collect feedback, and interact with customers through Q&A. The customizable review request emails, option for customers to include photos with reviews, and compliance with ADA standards are also mentioned as standout features. Users find the app user-friendly, customizable, and valuable for enhancing customer interaction and boosting sales. However, a few users express concerns about missing features like importing reviews from Amazon or eBay, which are offered by competitors.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 12, 2025
Best in a business! Very professional and customer focused support! Highly recommend!
Feb. 19, 2025
I found this product is simple to use, there's still room for improvement to become a greater product. Supporting staff is helpful and friendly. But, there's no importing function for reviews from Amazon, eBay store, which their competitor is offering. I am still on a free plan, and I wont be paying until ebay/amazon import is available, it is critical for a start-up to have this.
Dear Merchant, Thank you for sharing your experience! We're happy to hear you find our product easy to use and appreciate our support team. Your feedback helps us improve and add better features. We understand the need for Amazon and eBay review importing. While this feature isn’t available yet, we do offer other platform import options. As a workaround, you can import Amazon and eBay reviews using our default import template by adding the required data. We appreciate your support and are considering this feature for future updates. Let us know if you have any questions—we’re happy to help! Best Regards, Proviews Support Team
Jan. 28, 2025
We are very satisfied with both the app and the excellent customer support provided by the company. Keep it up !
Jan. 27, 2025
I must say it’s amazing! The app is very reasonable, and your support team is incredibly cooperative.
Jan. 9, 2025
The support here is truly top-notch! They handle every query with patience and expertise. It’s refreshing to work with such a dedicated team. Special thanks to Milan, the POC, who always ensures everything is perfect!
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