Proviews ‑ Product Reviews Q&A

Reviews Summary

The reviews for this Shopify app are a mix of positive and negative feedback. On the positive side, many users praise the app for its excellent customer service, with specific mentions of responsive and knowledgeable support team members like Milan. Users appreciate the app's functionality, ease of use, and features such as Google Shopping reviews feed integration. The customizable review request emails, option for customers to include photos with reviews, and ADA compliance are highlighted as standout features. Additionally, users mention that the app has helped them improve customer interaction, boost sales, and enhance trust through genuine reviews. However, on the negative side, there are complaints about poor customer service, lack of responsiveness, and inaccurate information provided by the support team. Some users experienced issues during the trial period, such as reviews disappearing and dashboard glitches, leading to concerns about committing to the app long-term.