All reviews

Rating Breakdown

  • 5
    96% (1,961 ratings)
  • 4
    3% (68 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 92% (1,863)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2025

I had the pleasure of receiving help from Najmus Saqib, and honestly, it was one of the best support experiences I’ve ever had on Shopify. From the very beginning, he was kind, patient, and highly professional. He took the time to check my store thoroughly, identify a conflict between apps, and guide me step by step to fix it. He also verified my widget, audited my offer, and made sure everything was working perfectly before ending the chat. What stood out most was his constant willingness to help, clear communication, and truly positive attitude. Thanks to his guidance, the discount and integrations are now working flawlessly, and my store looks amazing. I highly recommend Najmus — he shows real dedication, expertise, and genuine care for his clients. I wish every support agent were like him!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Had a good experience Najmus was very helpful and quick reply and quick fix

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Excellent

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Support responds immediately and that is appreciated.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

Najmus was responsive, knew what needed to checked, and was professional

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

This app is great. Very easy to create good-looking quantity breaks offers. And it has features like currency conversion that others don't. Their support is also good (shoutout to Najmus)

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I had an issue with my “Add to Cart” button on mobile view not working properly. Gourav, from the Pumper team, jumped in right away to help. They fixed the problem quickly and even checked my store to make sure everything else was running smoothly. The app itself is super easy to use and has already started boosting my conversions. Highly recommend — 10/10 for customer service and performance!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Najmus is so much supportive and well person. I recommend them

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Very fast response satisfied

Store

ALUMA

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Najmus did a great job, explaining the problem

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Gourav was amazing and helped me very quickly!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Shruti was amazing to work with and so helpful... She is a credit to your business...

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Awesome app - We tried many others but none worked as well as Pumper Bundles and at a great price too. Brilliant support also - small issue on my side sorted in seconds - Would recommend this app to anyone looking for a quantity breaks app

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Mithun did everything to support and went the extra mile. Good support team and great app

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Store

Sniggo

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

great support by Mithun, app works well!

Store

CANORI

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

I spent the whole morning working on my bundle setup with Vijaya and later with Mithun, and I’m honestly so impressed by their support! Both were incredibly patient, kind, and helpful. They guided me through every step until everything worked perfectly. Absolutely amazing customer service. Thank you so much!

Store

BoldUp

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Shruti!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Great support by Vijaya! Super fast and efficient! I would recommend this app!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

This app is easy and simple to use, even for beginners who want to have bundle/quantity break offer. Gourav is very helpful when it comes to onboarding us. Great!

Using app

About 2 months

Total reviews

2

Average rating

5.0