All reviews

Rating Breakdown

  • 5
    96% (2,014 ratings)
  • 4
    3% (72 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 91% (1,913)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2024

The response from the customer care of the pumper team is very good keep rocking

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Quick service. Great job. Syeda was patient and understood my issue and got on it right away.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2024

Pumper is a really good app for my store...Thank you Shruti for your support and quick response. Very good service of you!!!!

Store

Palimer

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

Wonderful app,Highly recommendation, Superb support by Shruti

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Great app, beautiful design, I would highly recommend this app not just for its features, but also for the excellent customer support behind it. A huge thank you to Vijaya for her exceptional service!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Vriendelijke mensen. Gelijk geholpen door Syeda.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2024

Syeda from the customer service is quick and amazing

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

The app is top-notch and the customer service is top-notch, thank you syeda.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Najmus, very loyal, expert and friendly, gave me all i need to help me , thank you so much

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 4, 2024

Original reaction: Not recommended. Support sought immediately after installing. Got response: "Install it please" That was precisely the reason for contacting the support. Update #1: Not sure, if Chat log can be provided by Shopify to prove that support was contacted and got the above reply. Let me know and we can seek Shopify’s support to get the required information. Update #2: After the teething problems of the newer application, we were approached to give a second try. Their team has improved and support is upto the mark. Kudos Raj for turning it around so quickly. One suggestion though, total of bundle original cost should be automatically calculated instead of we hard coding in the number, as with multiple currencies the hard coded $ number does not suffice.

Using app

6 days

Total reviews

6

Average rating

3.5

Developer Reply

Hello, Our team strives to maintain a swift average chat response time of approximately 21 seconds from Monday to Saturday. Yet, upon review, we couldn't locate any email or chat ticket from your end. It's possible that you may have submitted your review for a different app or contacted the wrong support channel. Please feel free to reach out if there's anything we can assist you with. Thank you.

5 / 5 Share

March 1, 2024

Het is een zeer handige app en heel gebruikersvriendelijk. Ik heb goede hulp gehad van support van Vijaya. Heel snel en accuraat.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Very happy with this app. Great customer service. Vijaya and Syeda where great, very helpful

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Excellent, thanks a lot to Vijaya, the best customer service fast and very competent !

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

It is one of the best apps and is well-designed. The customer service is great; Vijaya provides well-detailed steps to confirm the app fits my theme.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

The app is simple and elegant, the options to adjust text size, text colour, and font type such as semi-bold, italic or bold get straight to the point. Keeps the whole feeling classy and clean. There are currently four template designs which differ from each other in the sense that it can be versatile to be used to be fit on any website but still, keep its unique charm. The helpline is amazing and Syeda replies very quickly on live chat. She is all but helpful and resolves problems quickly and efficiently. Thank you!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

EXCELLENT support! Shruti was very helpful, I hope increase my shop with this app.

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 27, 2024

app does what it's supposed to do, great service and fast support

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Great app! Easy to use, awesome customer service. Quick help, friendly support. Highly recommend for a smooth experience.

Store

Raverro

Using app

34 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

very helpful and supportive

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Great

Using app

7 days

Total reviews

2

Average rating

5.0