Purple Dot | Trusted Pre‑Order for Shopify

Purple Dot | Trusted Pre‑Order

Pre-order & Backorder. Pay later w/ auto-charge. FTC compliant

Rating

4.4

feedback

37

Reviews

chart

#9,922

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    3%
  • Less than a month
    35%
  • Less than a year
    49%
  • More than a year
    8%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Customers appreciate the ease of installation and the helpful support provided by the team, particularly mentioning Zach's assistance. The app is praised for its effectiveness in managing pre-orders, user-friendly interface, and quick customer service responses. However, there are some negative comments regarding technical issues, such as the chat button not working and difficulties in releasing goods. Some users also mentioned the need for improvements, like a French version and easier transitions from pre-order to regular orders.

Highlights

Ease of installation and user-friendly interface
Helpful customer support
Effectiveness in managing pre-orders
Technical issues and improvements needed

Rating Breakdown

  • 5
    84% (31 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 97% (36)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Aug. 12, 2025

Easy to install and super helpfull support from Zach who helped me get my head around the process. Its worked for my brand so far !!! xx

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 11, 2025

Using app

6 days

Total reviews

5

Average rating

5.0

2 / 5 Share

June 30, 2025

Do not rate the app, used 3 times now for 3 new collections and every time I have issues. The chat button doesnt ever work either. I can never release the goods so I take payments to late.. I have to do it on the shopify end and not the app end, which your not meant to do but never works or loads otherwise. Dont recommend I wont be using again

Store

Sundé

Using app

11 months

Total reviews

2

Average rating

2.0

5 / 5 Share

Feb. 27, 2025

The best pre-order app. Incredible development help too. This is so simple to use and takes about 2 minutes to get set up. Couldn't more highly recommend. So easy to to change ship dates. Purple dot does all the hard work for you

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Very easy to implement and does exactly what we need - the support was quick and easy to reach as well! Great app and company to work with!

Store

ZQuiet

Using app

1 day

Total reviews

7

Average rating

4.9

All reviews

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