Purple Dot | Trusted Pre‑Order

Reviews Summary

The Purple Dot app has received overwhelmingly positive reviews from users who have found it to be a valuable tool for managing pre-orders on their Shopify stores. Users appreciate the user-friendly interface, effectiveness in handling pre-orders, and the ability to communicate with customers about order status. The customer service provided by the Purple Dot team is highly praised for being responsive, helpful, and personal. Users also highlight the benefit of customers not being charged until the order is ready to ship, which is seen as important in today's market. However, there are a few negative reviews mentioning issues such as theme compatibility, payment options, and technical glitches that affected the user experience.