Purple Dot | Trusted Pre‑Order
Create trusted pre-order experiences in your Shopify store
Rating
4.4
feedback
38
chart
#9,499
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
3%
-
Less than a month
37%
-
Less than a year
47%
-
More than a year
8%
Reviews Summary
The Shopify App has received mostly positive reviews from users. Customers appreciate the ease of installation and the helpful support provided by the team, particularly mentioning Zach's assistance. The app is praised for its effectiveness in managing pre-orders, simplifying the process for merchants, and improving customer experience. Users highlight the quick response times of the support team and the seamless integration with Shopify. However, there are a few negative reviews mentioning issues with the chat button not working, difficulties in releasing goods, and language support limitations. Overall, the app is recommended for its user-friendly interface, efficient customer service, and ability to streamline pre-order management for online stores.
Highlights
All reviews
Aug. 12, 2025
Easy to install and super helpfull support from Zach who helped me get my head around the process. Its worked for my brand so far !!! xx
June 30, 2025
Do not rate the app, used 3 times now for 3 new collections and every time I have issues. The chat button doesnt ever work either. I can never release the goods so I take payments to late.. I have to do it on the shopify end and not the app end, which your not meant to do but never works or loads otherwise. Dont recommend I wont be using again
Feb. 27, 2025
The best pre-order app. Incredible development help too. This is so simple to use and takes about 2 minutes to get set up. Couldn't more highly recommend. So easy to to change ship dates. Purple dot does all the hard work for you
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