Carmarthen Camera Centre review for Purple Dot | Trusted Pre‑Order

Thank you for giving Purple Dot a try! We wanted to take a friendly moment to clarify a bit about your experience. As a premier pre-order partner for both brands and shoppers, Purple Dot ensures that your shoppers have access to everything they need to feel informed while they wait for their pre-order — including self-service tooling like changing a shipping address or updating their payment method. We provide all of this for shoppers out of the box. We place 'Waitlist powered by Purple Dot' near the pre-order, so shoppers know that your pre-orders have these benefits and how to access them. Tens of thousands of shoppers trust Purple Dot as a pre-order partner because of these self-serve options, which boosts conversion and also reduces returns for you — because the shopper can access everything they need while they wait. In regards to Google Shopping, Shopify only supports preorders on your store. This isn’t a restriction with Purple Dot but with Shopify, and it happens automatically until your items are in stock. Rest assured, though, that we’ve raised this feedback directly with Shopify and can let you know of any updates. We’re also more than happy to jump on a call to explore if there is anything theme related that may have made the Waitlist powered by Purple Dot misplaced or go awry — as it should be subtle. We hope this helps and that you will give us another try in the future :)