Push Down Hide Out of Stock MB
Shopify - Push Down & Hide Out Of Stock by...
Rating
4.6
feedback
137
chart
#308
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
18%
-
Less than a month
21%
-
Less than a year
38%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include great customer service, quick responses to queries, and the app's effectiveness in managing out-of-stock products. Users appreciate the ease of use and the improvement in customer experience. On the other hand, negative reviews mention issues with billing, difficulties in reaching support, and instances of poor customer service. Some users faced challenges with the app not working as expected or encountering problems during setup.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
Absolutely excellent service with my recent issue! Mete was quick and super knowledgeable! He got me fixed right up!
Oct. 22, 2025
We are experiencing issues with the plugin. We are also paying for "Priority Support". Unfortunately there is no way to reach anyone and the matter is urgent. We do not get an answer in the chat. Very bad experience.
We’re truly sorry to see this feedback from a customer who has been using our app smoothly for more than three years. Our team works hard to provide fast and effective support to all users — even customers like you on the Basic plan receive Priority Support. Unfortunately, due to a high volume of support requests that day, our initial response was delayed by about 1–2 hours. We completely understand how frustrating that can be and sincerely apologize for the delay. After that, our team reached out with several solution suggestions, but unfortunately, they were not accepted. We always do our best to assist all our customers as quickly and effectively as possible. If you change your mind, please feel free to reach out to us — the Merchbees team is always happy to help with anything we can.
Sept. 23, 2025
Absolutely DOES NOT WORK. Tried cancelling multiple times and they're still charging me. No replies to messages. POOR POOR POOR
Hi There, we can see that you have been using our app for more than 3 years, and we are truly sorry to see your review. We have checked both our support mailbox and chat history, but we could not find any message from your store. We would love to understand the issue and help resolve it. Could you please contact us at [email protected]? Thank you.
Aug. 11, 2025
Great service. Quick and answered my questions immediately. Very happy and such a great product.
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