Rating

4.7

feedback

158

Reviews

chart

#545

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    11%
  • Less than a month
    16%
  • Less than a year
    42%
  • More than a year
    27%

Reviews Summary

The reviews for this Shopify App are a mix of positive and negative feedback. Positive aspects highlighted by users include the app's effectiveness in managing inventory, organizing collections better than Shopify, and providing excellent customer service. Users appreciate the ease of use, helpful features, and the positive impact on their online store's user experience. However, some users have faced challenges with billing issues, difficulties in reaching customer support, and instances of the app causing problems on their websites. There are also mentions of rude or unhelpful customer support interactions in some reviews.

Highlights

Effective inventory management and organization
Excellent customer service
Ease of use and helpful features
Challenges with billing and customer support
Issues causing problems on websites

Rating Breakdown

  • 5
    94% (149 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 13, 2025

I was billed $89.88 in January for 12 months, my shop has been offline for a couple of months as we worked on a relaunch and the app was accidentally uninstalled. I reinstalled and haven't been able to reach anyone in support, so in order to get into the app I have had to click the professional plan option thinking I had the trial period to sort this out and I've just been notified the approved $89.88 will be billed again today. I don't want to be billed twice. Please reach out.

Using app

--

Total reviews

4

Average rating

4.0

Developer Reply

Hello, we responded to the question you sent via chat, but it seems you didn’t receive it. Could you message us again in the chat? Or you can send an email to support@merhbees.com.

5 / 5 Share

Feb. 6, 2025

doet wat moet doen

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Excellent, easy to use and such a great feature. Nice support team too, super helpful

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Mete has been incredible today. They have advised me clearly on all the options available with my requests and explained the positives and negatives of each choice with patience whilst I figure out what I want to do. I could not be more impressed with the service and attitude given and the solution we settled on together is the best for what we need. I would definitely recommend this app to anyone who requires services they provide and Mete has been a star in a potentially confusing request.

Store

FETCH

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Helpful to organize collections better than Shopify can.

Store

Nomadix

Using app

9 months

Total reviews

5

Average rating

5.0

All reviews

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