Push Down & Hide Out of Stock
Shopify - Push Down & Hide Out Of Stock by...
Rating
4.7
feedback
149
chart
#488
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
10%
-
Less than a month
15%
-
Less than a year
47%
-
More than a year
22%
Reviews Summary
The 'Push Down & Hide Out of Stock' app has received mostly positive reviews from users. Customers appreciate the app for its ability to organize collections by automatically moving out-of-stock items to the bottom or hiding them, resulting in a cleaner and more professional store appearance. Users find the app easy to use and time-saving, allowing them to focus on available products. The customer service provided by the app developers has been praised for being responsive and helpful in resolving issues. However, there are some negative reviews mentioning difficulties with installation, compatibility issues with certain themes, and challenges with customer support interactions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
Love this app! Our stock can sell out and I don't have to worry about our site or over-ordering. Appreciate the convenience!
Nov. 16, 2024
Excellent App to sort out large out of inventory issues and to sort inventory for customers, service team is very responsive to any issues that arise
Oct. 23, 2024
Long time user of this app. Amazing customer service. Something that is so simple, but makes a world of difference when you have a large collection. Saves so much time manually sorting collections. They're always adding small, yet useful changes.
Oct. 19, 2024
Using the app has positively helped my website. I resell luxury items so its usually a one and done. The app moves it to the bottom of the pages so when a customer visits my site they aren't bombarded with sold out items. It allows customers to see what I have sold previously.
Oct. 15, 2024
1) Installed. 2) Configured and Switched on. 3) Was told by live chat to wait 5-10 minutes. 4) after an hour did not work. Was told it was my fault as something in my theme. My store is brand new out of the box by the way. 5) Asked chat to help me resolve. 6) Was passed over to Mete who was rude, obnoxious and flat out accused my of being some kind of rival that only came to leave a one star review. Well guess what Mete - you we're right about one part of that (clue: the other part was fantasy on your behalf). My business has been doing 7 figures for 14 years. Never have I experienced such an awful service. Okay the app did not work out of the box for whatever reason. What should have happened is: 1) An offer to go into our back end with collaborator code. 2) identified the issue and fixed, or explained to us how to fix. 3) The app would have then worked. 4) A happy paying customer for years to come! The mind boggles, it really does. How can you even be in business treating a paying customer like this? Cue Mete coming on here telling a pack of lies about how it was me that was rude etc
Dear Paul, I’m sorry, but having a seven-figure revenue does not justify using inappropriate language with our team. For us, all customers—whether paying or non-paying—are valued equally, and we strive to resolve every merchant's issues to the best of our ability. We have established runbooks with troubleshooting steps, but from the beginning, you threatened us with a one-star review and then used disrespectful language. As you know, we have the chat transcript documenting these exchanges. As we explained during the chat, we don’t insert any code into your theme; instead, we make changes directly on the Shopify admin’s collection page. If your theme or filtering app does not adhere to this setup, you will need to reach out to them. We followed the steps you referenced in your review. In any case, you can review our other feedback to see our consistent attitude towards merchants over the years. We wish you great sales, but we won’t tolerate any kind of abusive language.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more