Rating

4.7

feedback

108

Reviews

chart

#2,538

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    35%
  • Less than a year
    52%
  • More than a year
    12%

Reviews Summary

The Qstomizer app has received overwhelmingly positive reviews from users, with many highlighting the exceptional support provided by Ramon M. Ortigosa. Users appreciate the app's user-friendly interface, robust customization options, seamless integration with Shopify, and its ability to enhance the product customization experience for customers. The quick and helpful responses from the support team have been a major factor in users' satisfaction with the app. However, there have been a few instances where users experienced delays or lack of response from the support team, leading to some frustration. Overall, the Qstomizer app is highly recommended for merchants looking to enhance their store's customization options and improve customer satisfaction.

Highlights

Positive reviews highlighting exceptional support from Ramon M. Ortigosa
User-friendly interface and robust customization options
Seamless integration with Shopify
Quick and helpful responses from the support team
Instances of delays or lack of response from the support team

Rating Breakdown

  • 5
    92% (99 ratings)
  • 4
    2% (2 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 99% (107)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 3, 2025

Very good app, great help. I needed customize button to match my theme , at a blink of eye it was fixed. recommend %100

Store

Impressive-Prints

Using app

5 months

5 / 5 Share

Oct. 28, 2025

Store

Icy

Using app

2 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Oct. 23, 2025

App looked promising but I got stuck and support was lacking and not as helpful as I hoped.

Using app

12 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your review. However, we are a bit confused by your comment. We have checked all your interactions with our support team, and we replied to every message the same day — often within just a few minutes. In our last reply, we even asked you to clarify your question by sending us a screenshot, but we never received a response from you. We always do our best to assist every customer, as we have been doing for the past 11 years. Therefore, we feel your review is somewhat unfair. Nevertheless, we sincerely appreciate that you installed and tried Qstomizer, and we wish you the best of luck in the future.

5 / 5 Share

Aug. 7, 2025

This app covers all my personalization needs. Great support and feedback. It really has all the features I ask for regarding personalization. Sometimes I can’t believe it, but I’m proven wrong. Also, having translations available for all languages in the builder is just awesome. I really like it. there is a lot of documentation and support responds quite quickly—even in the morning, at night, and in the evening. - There’s no bulk editing, for example, bulk delete or bulk select for all items.

Using app

29 days

Total reviews

3

Average rating

2.7

5 / 5 Share

July 10, 2025

Support- excellent!

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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