Rating

4.6

feedback

108

Reviews

chart

#2,661

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    36%
  • Less than a year
    50%
  • More than a year
    13%

Reviews Summary

The Qstomizer app has received overwhelmingly positive reviews from users, with many highlighting the exceptional support provided by Ramon, the developer. Users appreciate the app's user-friendly interface, robust customization options, seamless integration with Shopify, and its ability to enhance the product customization experience for customers. The quick response times and dedication of the support team have been commended, with users mentioning that issues are resolved promptly. However, there are a few negative reviews that mention difficulties in setup and lack of response from support in some cases, impacting the overall experience for those users.

Highlights

Exceptional customer support and quick response times
User-friendly interface and robust customization options
Seamless integration with Shopify
Positive impact on sales and customer satisfaction
Challenges in setup and occasional lack of response from support

Rating Breakdown

  • 5
    91% (98 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 99% (107)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 10, 2026

Der Support ist MEGA und meine Kunden nehmen die App gut an. Es gibt nur ein paar marginale Schönheitsfehler. - Mobil ist die App etwas zu breit und muss manuell runter skaliert werden. - Es können keine eigenen Kategorien mit vorhanden gemischt werden, was schade ist, da ich nicht alle Bilder übertragen, bzw. neu einladen möchte, dafür habe ich ja den höheren Tarif gewählt - Ein umfärben von Elementen ist nicht nicht intuitiv möglich - Die Bild-KI kann zur Zeit nicht wirklich viel und ist mobil schwer zu nutzen

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 3, 2025

Very good app, great help. I needed customize button to match my theme , at a blink of eye it was fixed. recommend %100

Store

Impressive-Prints

Using app

5 months

5 / 5 Share

Oct. 28, 2025

Store

Icy

Using app

2 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Oct. 23, 2025

App looked promising but I got stuck and support was lacking and not as helpful as I hoped.

Using app

12 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your review. However, we are a bit confused by your comment. We have checked all your interactions with our support team, and we replied to every message the same day — often within just a few minutes. In our last reply, we even asked you to clarify your question by sending us a screenshot, but we never received a response from you. We always do our best to assist every customer, as we have been doing for the past 11 years. Therefore, we feel your review is somewhat unfair. Nevertheless, we sincerely appreciate that you installed and tried Qstomizer, and we wish you the best of luck in the future.

5 / 5 Share

Aug. 7, 2025

This app covers all my personalization needs. Great support and feedback. It really has all the features I ask for regarding personalization. Sometimes I can’t believe it, but I’m proven wrong. Also, having translations available for all languages in the builder is just awesome. I really like it. there is a lot of documentation and support responds quite quickly—even in the morning, at night, and in the evening. - There’s no bulk editing, for example, bulk delete or bulk select for all items.

Using app

29 days

Total reviews

3

Average rating

2.7

All reviews

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