Finds Live review for OC Quantity Breaks Order Limit
Nov. 8, 2022
Garbage app and shit customer support, avoid this app. Due to my store having multiple currencies the app gave a customer over 60% discount instead of 25% which made me lose significant money on the order. I later talked to their customer service and was told that they will be able to return my money so I have fulfilled the order, and after that, they refused to refund anything. Their incompatibility with multiple payment currencies wasn't clearly stated anywhere in the app and they only stated this in the app after my issue and after refusing to refund the lost funds. Overall had a very negative experience with this app and the support team and wouldn't recommend this to anyone
[NOTE] Multi-currency issue was fixed completely! We also tested it carefully so that no store can have the same issue again! Hello, Sorry (again) for the bad experience you had with our app. We just want to say that we tried our best to support you: - For the issue that you met with our app: we checked and fixed the issue right after you contact us. You also had our promise that the same issue can never happen again! - For 1 order was impacted by the issue, which make you lost more than 10$ discount: since you have never paid for our app previously which made it's hard to refund you through Shopify, we still tried our best to compensate you with a huge offer on our most expensive plan. We still open the discussion so you can get back to us if you want. Sorry again for the negative experience and hope you can find the right solution for your store. We're also always welcome you whenever you want to use our app again! Orichi team
Create quantity discount, quantity breaks and minimum order