DNDDICE.COM review for P: Quantity Breaks & Discounts
Oct. 21, 2025
We ran our largest newsletter of the year and the app stopped showing the discount when we ran over a limit we didn't know existed. We found out 4 hours later and this awful app ended up costing us thousands of dollars in lost sales we can't get back. Do NOT use this app or you will get screwed too!
Dear our valued customer, I’m truly sorry for the disruption during your newsletter campaign and understand how frustrating and costly that was. The discount stopped showing because the free plan’s usage limit was exceeded, which paused the feature. Regarding the notifications: our usage alerts didn’t reach you because the email on your account was unsubscribed from our messages. We should have ensured critical service emails (like quota warnings) are delivered even if marketing emails are unsubscribed, and we’re improving this now so important notices aren’t missed. We’ve already reached out to you directly and look forward to your reply so that we can resolve your concern. We value your feedback and are committed to earning back your trust. With all my best, Kaylee - Customer Support Manager
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