P: Quantity Breaks & BOGO
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support and responsiveness of the team. Many users highlighted the quick response times, helpfulness, and willingness of the support team to go above and beyond to resolve any issues or customization requests. The app itself was also commended for its functionality, ease of use, and ability to create quantity breaks and discount offers effectively. Users appreciated the customization options, seamless integration with Shopify, and the team's dedication to improving the overall merchant and customer experience. However, there were a few negative reviews mentioning temporary app downtime and issues with discounts not displaying correctly, but these were promptly addressed by the support team, leading to positive outcomes and increased ratings.
Review RSS feed
Thank you for sharing your feedback. We’re sorry to hear your experience wasn’t great. Our team is already reaching out via live chat, and our product team is looking into this. We hope you’ll give us a chance to resolve your concern.
Very helpful and polite, got the job done perfectly!
Thank you so much for your kind feedback 🙌 We’re glad to hear our team was helpful, polite, and able to get the job done perfectly. Providing smooth and reliable support is always our goal. If you ever need anything else, we’re always here and happy to help 🚀
So far so good, Tracy was very helpful and quick to respond. We are looking forward to working more with this group.
Thank you so much for your kind feedback! We’re glad to hear everything is going well so far and that Tracy was helpful and quick to respond. We’re excited to continue supporting you as you work more with our team and make the most of our bundle app features. If you need any help setting up bundles or optimizing your bundle offers, we’re always here to help 🚀
Omega has honestly provided one of the best support experiences I've had with a Shopify app. I had a specific use case for my store that went beyond the standard bundle functionality. Instead of simply telling me that it wasn't possible, their support and development team listened carefully to my feedback, discussed the possibilities internally, and actually built and customized the functionality I needed. We went through several iterations together, improving both the desktop and mobile UX, bundle pricing and messaging, cart experience, and even compatibility with another Shopify app I use for payment trust badges. What impressed me most is how responsive and solution-oriented the entire team has been. Whenever I identified something that could be improved, they genuinely looked into it and, where possible, made the adjustment. Fast communication, skilled developers and a team that really cares about improving both the merchant and customer experience. Highly recommended.
Thank you so much for this incredible and detailed review 🙌 We’re truly grateful that you took the time to share your experience. It means a lot to hear that our support and development teams were able to understand your specific use case and work with you beyond the standard bundle functionality to create the solution your store needed. We also really appreciate your patience and collaboration throughout the different iterations, from desktop and mobile UX improvements to bundle pricing, messaging, cart experience, and compatibility with your payment trust badge app. Feedback like yours helps us keep improving the product for all merchants. Your kind words about our responsiveness, developers, and solution‑oriented approach mean a great deal to the whole Omega team. Thank you again for your trust and recommendation. We’re always here to support you and continue improving your store experience 🚀
Thank you so much for the 5‑star rating ⭐⭐⭐⭐⭐ We truly appreciate your support and are so happy you’re enjoying the experience. Your feedback means a lot to us and motivates our team to keep delivering the best service possible. If you ever need anything at all, we’re always here and ready to help 🚀
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.