![Qubriux‑ Automation and More for Shopify](https://cdn.shopify.com/app-store/listing_images/fcb02062abb190dcc3279f9a9ea574f4/icon/CKig8aX-6PcCEAE=.jpeg)
Qubriux‑ Automation and More
Customer Engagement and Marketing Automation Platform
Rating
4.5
feedback
11
chart
#5,395
All reviews
Rating Breakdown
Nov. 4, 2021
SCAM SCAM SCAM SCAM, THEY ARE GOING TO TRY TO STEAL YOUR MONEY STAY FAR AWAY FROM THIS APP!!! If I could give ZERO Stars I would. First of all the APP says FREE! I downloaded it, imported my customers and attempted to set up a workflow, the workflow never worked, I have many pictures to prove it; so nothing was ever sent to me or my customers. THIS APP DID NOTHING. I attempted to edit the workflow and still nothing. Two days later I am being charged $50 and $356 so $406 for nothing. I contacted the APP and Shopify to handle this, I also called my bank and my bank told me that they will not authorize this charge. BEWARE BEWARE BEWARE, THIS IS A SCAM. UPDATE: THIS COMPANY EMAILED ME APOLOGIZING FOR THE FALSE CHARGES AND LEFT ME VMS AND EMAILS. THEY ATTEMPTED TO CREDIT MY ACCOUNT $9.67, I DID NOT EVEN KNOW THEY WERE TRYING TO TAKE ANOTHER $9.67 ON TOP OF THE $406!!!! THEY ARE STILL ATTEMPTING TO CHARGE MY ACCOUNT THE $406 DOLLARS ARE YOU KIDDING ME!!! THIS IS 100% A SCAM COMPANY, THEY ARE ALSO TRYING TO CONVINCE ME TO REMOVE MY COMMENT. MY BANK WILL NOT APPROVE ANY CHARGES FROM SHOPIFY UNTIL THEY STOP TRYING TO STEAL FROM ME.
Hi Boss Lux Fashion, We deeply regret the inconvenience caused to you, due to the false billing. Our sincere apologies. We empathise with you and understand your situation. It was a one-off incident caused by a technical glitch. We have talked to Shopify to revert your charges. This issue has been escalated to our top management all the way to the CEO, and we are following up diligently to ensure that your charges are reverted. Further, we will issue additional credits for you to continue to use the pro version of our app for free if you decide to continue to use our app. Our technical team is investigating your workflows to understand what may have prevented it from executing. Please note that emails will be sent to a consumer only if he or she had expressed consent to receive promotional/marketing emails. Again, we are very sorry for the inconvenience caused. Our customer success team will continue to reach out to you and ensure that this issue is resolved to your satisfaction. regards, GrayFox team.