Smartviewer: Quick View
Reducing shopping time and improving customer experience
Rating
4.6
feedback
288
chart
#453
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
11%
-
Less than a month
50%
-
Less than a year
21%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's functionality in improving the user experience by allowing quick access to product details and the add-to-cart feature. The customer service provided by the app's support team, particularly by Brian, is highly praised for being responsive and helpful. Users also find the app easy to install and customize, with some mentioning that it doesn't slow down their websites. However, on the negative side, some users faced challenges with the app's setup and configuration, with issues like the quick view button not aligning correctly or the app not integrating seamlessly with their themes. Additionally, there were complaints about the app's loading time and the loss of custom programming when downgrading plans.
Highlights
Review RSS Feed
All reviews
Oct. 18, 2024
Great app for allowing us to improve the user experience with little effort. It easily allows customer to add to cart without clicking into each individual product. The mobile version wasn't as user friendly at first, but support quickly helped us with all our requests to improve the look and usability of the app on mobile.
Sept. 6, 2024
The app does not install it so that you can configure it within Shopify - you configure it outside of Shopify which I personally did not like. The result looked pretty awful and the configuration did not feel intuitive to set up. I uninstalled it fairly quickly as it was not for me.
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