Smartviewer: Quick View for Shopify

Smartviewer: Quick View

Reducing shopping time and improving customer experience

Rating

4.8

feedback

1,160

Reviews

chart

#355

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    47%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify App are quite positive overall, with many users praising the app for its ease of use, helpful customer support, and ability to enhance the user experience on their online stores. Users appreciate the quick setup process and the functionality of the app, especially the 'Quick View' feature that allows customers to view product details without leaving the collection page. Customer service, particularly from Brian, is highlighted as responsive, efficient, and knowledgeable, with many users expressing satisfaction with the support provided. However, there are some concerns raised about the app's interface, installation process, and customization options, with a few users experiencing issues such as off-center Quick View buttons and slow loading times.

Highlights

Positive user experience and ease of use
Helpful and efficient customer support
Quick setup process and functionality
Concerns about app interface and customization options
Issues with installation and loading times

Rating Breakdown

  • 5
    90% (1,048 ratings)
  • 4
    7% (79 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 11, 2024

bad interface

Using app

About 15 hours

Total reviews

3

Average rating

3.7

4 / 5 Share

Oct. 19, 2024

Using app

9 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 18, 2024

Great app for allowing us to improve the user experience with little effort. It easily allows customer to add to cart without clicking into each individual product. The mobile version wasn't as user friendly at first, but support quickly helped us with all our requests to improve the look and usability of the app on mobile.

Using app

Almost 3 years

Total reviews

13

Average rating

4.2

3 / 5 Share

Sept. 6, 2024

The app does not install it so that you can configure it within Shopify - you configure it outside of Shopify which I personally did not like. The result looked pretty awful and the configuration did not feel intuitive to set up. I uninstalled it fairly quickly as it was not for me.

Using app

16 minutes

Total reviews

20

Average rating

3.5

5 / 5 Share

June 28, 2024

Fantastic app! I needed some help with the setup since I had a custom Theme and Brian was extremely helpfull in getting the adjustments that I needed. I would highly recommend.

Using app

17 days

Total reviews

5

Average rating

5.0

All reviews

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