All reviews

Rating Breakdown

  • 5
    94% (147 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 100% (156)
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5 / 5 Share

Feb. 17, 2026

Short version: This app is to the point, relatively simple, reasonably priced and customer service has been exemplary! My business is so small, and yet they made me feel like my issues were important to address in a timely manner. If the features offered by Parex Bridge match your needs, I highly recommend using the app. Long version: I had first started using this app after being dismayed that QuickBooks native app for Shopify wouldn't sync properly... Really?! Anyhow, after reading reviews for several different bridge app options, I realized this wasn't an uncommon thing, and that was why there were apps like Parex Bridge. I have a very small scale business with currently just 1 product for sale. The complexities come from sales channels (international, Shopify Collective, etc) and the desire to track shipping income, discounts, and so forth. I believe QuickBooks is now better at the latter, but still struggles. Anyhow, I initially hadn't realized I had poorly setup a few accounts on the app (despite Parex's excellent online resource to help you setup everything). After a few months of syncing, there were some numbers that were off. A hired bookkeeper actually made things worse and I had to go back to square one, actually needing to un-reconcile accounts going back to 2024!. That's when I finally contacted Parex for support (yep, should've done that first but I hadn't realized this was part of my issue). They helped me through every step of the way to identify what was wrong, going as far as changing some of the backend of their app to better match some odd situations I had with international shipping taxes, duties and Shopify collective credits and debits. They were actively addressing my concerts, keeping me up to date, including when there were delays, giving me realistic expectations, help me explain and select settings and actually fixing things. Yes, they actually had to adjust some stuff on their end, and they weren't shy about it, they just fixed it and we moved forward. This feels like a rare thing in today's world. I was very impressed throughout the process. Once we reached a point where all the settings seemed right and backend adjustments were made, I re-started reconciliation. I almost couldn't believe that the entirety of 2025 reconciled in 1 go! Up to that point, there were always some odd adjustments that needed to be made on a monthly basis (that was where the bookkeeper just created or adjusted journal entries to make end of months match bank accounts...). All that to say, I am very pleased and trust this app and their staff to make my accounting easier. And if there's a glitch, I have full confidence that I can reach out and get skillful help to solve whatever issue there might be. Highly recommended.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

helpme [email protected]

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We did receive your email regarding app setup assistance, and our team shared the required steps to move forward. Unfortunately, we did not hear back afterward. We are happy to help you further—please reinstall our app and contact us again so we can assist you right away.

5 / 5 Share

Dec. 31, 2025

We've had great customer support with the Bridge app. Initially, we were looking for a way to sync the Shopify sales with QB. That worked, and as we experienced issues where we needed to make changes but were unsure how, their customer support offered solutions and very easy to understand step-by-step instructions to answer our questions and resolve our issues. Overnight response every time. Wonderful!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

We really appreciate the excellent support we recently received from your team. We find the app very useful and the integrations easy to manage. Recently, we encountered an issue with the re-sync of orders, and the QB Bridge support team was instrumental in resolving it. I would like to specifically thank Mohit for his quick response and clear communication, which led to a swift resolution of the issue. We truly appreciate his help.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

This app is amazing! We had been looking for a 3rd party integration for a long time and this one ticks all the boxes and at a reasonable monthly cost. Customer support is amazing!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Great customer service to help ensure the app was properly syncing exactly what we wanted from Shopify into our Quickbooks and vice versa. Now working great!

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Graffeo

Using app

About 1 month

5 / 5 Share

Oct. 31, 2025

Amazing app—easy to use, excellent support, and great tools to manage and grow our online business. Highly recommend!

Store

South Florida Hindu Temple

Using app

Over 1 year

5 / 5 Share

Sept. 23, 2025

Great customers service, app works well and I received prompt help solving a few minor setup issues I wanted customized!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Awesome customer support!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

We have been using this APP with Shopify for years. It is very dependable and the customer service is top notch. Highly recommend.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

This app effortlessly bridges invoices and fees between Shopify and QuickBooks, making the process seamless and saving hours of manual work.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Great app with great service! It saves us so much time by synchronizing automatically all Shopify transactions to Quickbooks. And when we hit a snag, the service team was quick and efficient in solving our problem. Thank you!

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

July 30, 2025

Quickbooks Bridge provides the exact type of service we need, along with impeccable response times and extremely helpful and useful information related to any request we send. They are truly a "support" system. We are very happy with them as our choice of an accounting bridge app.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 16, 2025

Once this was setup, my weekends are now freed up! What a great tool to automatically book sales and other Shopify transactions into the right account without manual intervention! I highly recommend!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Reasonably priced for the job it does of syncing my Shopify stores with QBO. I've had a few small issues over the past few years but the customer support has always been very prompt and has always solved the issue quickly.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

This customer support team is in the upper tier level of expertise and intelligence. They gave clear, concise, direction and answers. Prompt responses and the team instantly understood our direction and needs. They were efficient and instantly problem solved to make the necessary changes/mapping occur accurately. Extremely impressed with the QB Shopify app team. These are professionals pursuing excellence and more than succeeding. They deserve every bit of those (5) stars and more!

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 15, 2024

This app does everything I need it to do, and does it well. Note: it is an add-on feature to sync purchase orders to the Inventory Asset accont, and a separate add-on to do journal entries for COGS, if you're not using QBO to track inventory. Nonetheless, very well worth it. The sync is almost immediate and it's clean, no missing data. You can even see a summary of synced orders, and can re-sync the purchase orders if necessary. The setup process allows for a good level of detail in how you'd like the data imported, such as asking if you'd like a PO to be synced as an item receipt or a bill, which has saved a lot of time in my workflow. I would love a feature that syncs Inventory Adjustments made through Stocky :)

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 25, 2024

The application is very effective and the support is fast and consistent.

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OTC&A

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Hi, I am satisfied thus far with the app. All my orders are integrating into QBO with all the info i need. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

5 Stars! This is the best in class app for syncing Quickbooks online and Shopify. Look no further, you've found the best app. Helpful and friendly team, great customizations, and awesome reliability.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0