Sweetiz review for QuickBooks Bridge
Jan. 23, 2020
Hidding the real price of the app which is between $10 and $30 more than what it shows here considering you pay $30 this app to just transfert your data to the real website which also charge you the same price. I had to speak to the support for like 1 hour cause he kept avoiding my questions about the real price of the app if you want everything to be working. Try to be (more) honnest
Dear Sir/Madam, Thank you for trying our app. We tried to reach you both by phone and email but were not able to reach you. We will be happy to assist you with this issue that you are facing. The issue that you were facing was because QuickBooks did not find a valid company to connect to. The screenshots that you had sent to our support team were all from QuickBooks. When you click on Connect to QuickBooks button, the control is then with QuickBooks for Authorization to your account. In the first screenshot (https://prnt.sc/qt1w3m) QuickBooks is asking you to create a company because it did not find one with your email account. In the second screenshot(https://prnt.sc/qt1zxw), you can see that QuickBooks is asking you to select a type of account for the new company. In the third screenshot(https://prnt.sc/qt1yiv), QuickBooks is asking you to enter the credit card details. All these 3 screenshots are outside the control of the app. You can see the intuit.com (QuickBooks' parent company) in the URL. Our app only charges through Shopify and never asks you to enter the credit card details anywhere. If you already have an account with QuickBooks, it might be that the QuickBooks account is with a different email other than the one that you tried to connect our app with. We will be more than willing to assist you with resolving with this issue if you give us an opportunity. Thank you. Regards, Kumar
