All reviews

Rating Breakdown

  • 5
    94% (150 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 99% (158)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2023

Really great app and customer service. We had an issue with the Shopify item names not matching QB but it was an easy fix that the customer service team helped us resolve. Now it is working perfectly and orders are entered daily and saves me many hours a month manually entering in orders. They also have helped me in addition to just initial setup. Great app and great customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2021

The app is performing exactly as described and will save us a huge amount of time since we no longer need to capture our Shopify sales into our accounting package. It is now all automated. To add to this, the support is outstanding if you have any queries.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Edited: I love their customer support! They are responsive to requests and communicate very well about their intentions. They implement new features whenever possible. Customer support is top notch! The app behaves as expected and is reliable and dependable. It can handle company names being pulled from the billing address if you need to deal with resellers and dropshippers. It can handle restricting the sync to only fulfilled or partially fulfilled orders. It does not support tags which is too bad. My only pet peeve is that there are many tweaks available in order to have the app behave just as you want it, but those tweaks are not accessible directly. I have to request whether what I need is possible and then Parex implements it. Thankfully they are very very responsive, usually within less than 24 hours. I just wish I had more direct control. Best customer support I've seen.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Relatively easy to set up, and runs very smoothly. I have had a couple of minor issues over the 8ish months I have used the app, and all have been quickly resolved within hours of reporting them. To me the high quality customer service is worth more than a "flawless" experience; there is always going to be some issue at some point, and knowing that customer service will be there when I need them is peace of mind. Well worth the $, wouldn't change a thing.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Worth the money. Seamless and great customer support if help is needed. Saving a lot of time and our accountant is happy too :-).

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2021

Easy to use and syncs seamlessly with Shopify. Customer support is quick to respond. I would definitely recommend this app.

Using app

About 1 year

Total reviews

8

Average rating

4.4

5 / 5 Share

March 18, 2021

We have 2 stores that we use this app. It's been working flawlessly for a few months now and we've process hundreds of orders through to QuickBooks for us. Initially, we had a few issues but the customer support was excellent and set us up correctly. I highly recommend this app and the cost is well worth it!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2021

I use this app on 3 of my Shopify stores. They all integrate into my quickbooks account and sync inventory across the platforms. It’s exactly what I need to keep my business running smoothly.

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 26, 2021

Excellent app and great and fast customer service! Definitely recommend this app for all size businesses.

Using app

2 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

This has been so useful for us working with Quickbooks and when I have any issues, the customer service is always quick and very helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

After working with support things appear to be working properly. We have a lot of products and things seem to be working well. Thanks guys.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Updating my review: After I exposed the issue that I was having, the team contacted me and was very attentive to my case. It seems that now everything is working properly. This app is duplicating my sales on QUICKBOOKS. I tried several times to contact the support team but no replies. I'm very disappointed.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Dear Customer, We are here to assist you. Our team member has spoken to you about the problem that you are facing. As mentioned, our app does not duplicate the sales. He shared with you that the duplication was because of difference in reconciliation and not by the app. We will assist you with the resolution and feel free to contact us on the email thread with our team. Our team members will continue to be in touch with you. Thank you. Parex Team

5 / 5 Share

Feb. 7, 2021

This app does a perfect job of exporting data from Shopify into QB. It has good instructions with recommendations about which accounts to send different types of transactions to. I ended up with a perfect solution. I made a mistake which was totally my fault, and Bridge Support fixed it for me so quickly. This is saving me HOURS!

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

So far this has been a great experience. Make sure to read the setup docs and have all of the proper accounts in QuickBooks before you start importing receipts. If you are a nonprofit and also sell taxable products in your shop this is a very scalable way to categorize revenue at the line-item level in QB. Tech support is friendly, knowledgeable, & helpful. They even developed a feature to handle Brexit taxes for us last night! Overall a strong recommend if you are looking to work with Shopify data in QuickBooks!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Very useful app. little bugs at the setup mostly due to incorrect setup by myself. Customer service was quick to fix and everything runs smooth with auto sync.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

We have tried many other apps to sync our Shopify and Quickbooks accounts. Quickbooks Bridge has been just what we were looking for. It vastly decreases bookkeeping time once it is properly set up. We have had a few times where the sync didn't happen for one reason or another. The Quickbooks Bridge customer care team always responded within a day and helped to quickly resolve the issue. I highly recommend this app,

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

This app is wonderful! Daily syncs are always 100%. Whenever I have an issue, their support team is fast, efficient and always so helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Great app that has saved a lot of time/headaches in setting up our integration. Really helpful support - who have added in non standard syncs in no time. Definitely worth asking them for anything you need but can't see and 9 times out of 10 they can do it for you. Don't regret installing this app in the slightest

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Very good app. Great support! Highly recommend! I save a lot of time every week and if I have a question I always get an answer super fast!

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

The Setup process is really user-friendly and contains a lot of very useful explanations. I needed extra support and the support team was really kind, helpful and guided me through the process. Highlight recommend!

Using app

10 days

Total reviews

1

Average rating

5.0