All reviews

Rating Breakdown

  • 5
    91% (173 ratings)
  • 4
    5% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
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5 / 5 Share

Jan. 27, 2020

This is an awesome app! The crew at QB Bridge are so helpful and quick to respond. I can't believe I ever lived without it. I was using a different app and constant problems with the sync. This app is so well thought out and has solved so many of my headaches. I highly recommend this product.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Initial problems were helped through a responsive help team. Been working with Kumar and Sam for a couple of weeks and almost ready to have things going.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your patience. It was a pleasure interacting with you. We hope and will see to it that all the issues are resolved very soon. Do let us know if we may assist you further.

5 / 5 Share

Jan. 15, 2020

The app works great and has really improved on some limitations we ran into with our previous solution. Kumar has been incredibly helpful. Highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Customer service beyond impressed me. They responded to my issue within minutes, and they kept responding to my emails very quickly until the issue was resolved. Imagine what the world would look like if this was the standard of customer service... I'm just grateful for their team's care. The actual App itself is incredibly helpful. It's made bookeeping wayyyy less of a pain in the behind.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

This app has worked great linking QuickBooks Online and Shopify. Support has been excellent as well!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

This app is working great. I had a few issues getting it set up, but the support team was very helpful and responsive. Just FYI they respond better through email not over phone. After I got the issues fixed, the app has been working great, all the transactions seem to be transferring perfectly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

We love Quickbooks Bridge! I save tons of hours each month on bookkeeping. Support is always quick to get back to me about any issues, and very helpful. They've even developed some custom integrations for me to make the app more tailored to my business. Thanks!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

The app is doing everything we need!! The developers even helped us with some additional options specific to our business. No words can describe the superior customer support!!! Highly recommended!!!!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2023

Great app. Full featured and support is quick to respond and helpful. Even customized some settings for us!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

The challenge with using other platforms and their plugins that we've encountered has been terrible customer / support services. I would be happy with decent support however this team actually goes above and beyond and are on it quickly. I highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

I have been using this on www.nootkas.com and it does a wonderful job of downloading all of my transactions to QBO as well as all of my payments. Their help line is very responsive and makes sure any problem you have is solved. Rob

Store

Nootkas

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 2, 2019

This is an updated review - we had issues with this app but Kumar and the team fixed our issues and provided great customer service. Would recommend.

Store

MANIMAL

Using app

About 1 month

Total reviews

13

Average rating

3.5

5 / 5 Share

Nov. 24, 2019

This App works perfectly, and the customer service provided by Kumar and his team is second to none. Highly recommended.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

**see update below** I have only had this app a few days, but the customer service has been outstanding! I had emailed them regarding a tax issue(orders from customers in other province that had ringed through in MY province were incorrectly mapping at their HST code instead of my local code) they had it fixed next day, and was very prompt in communication. I will review again after using this app for a while. But so far im very impressed! this is so far saving me a TON of work and headache. **now ive had this app a few months, the back order sync has been finished, and anytime ive reached out for assistance the response has been fast and they have fixed everything. I have about 2000 orders a year, i have many forms of payment including partially paid app, and i was concerned that all the fees(shopify fees, stripe fees etc) were being allocated in the correct place, I have been checking my orders and seeing how orderly it is. the bulk shopify orders go into a shopify holding account,then it "matches" when your deposit comes in and takes the portion you keep out of the holding account and into your bank account, and the amount kept by shopify gets allocated to a "cost of goods sold-shopify fees" account. so much easier! now all i need is them to make one for keeping track of all my shipping fees and taxes, oh and for the Shopify website/app/ fees !! LOVE these guys. ***update i've now had this app for a year. It still is the best thing ive ever done.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 14, 2019

I am a certified public account that owns several shopify stores and have used lots of other quickbooks integration software before but this one is the best I have found! The customer support is amazing Kumar is very fast with responding to any questions I have. The integration is very smooth and the process is very easy even if you are not a certified accountant. Highly recommend this to anyone looking for an alternative to Bold.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2019

Excellent app, but the real reason to go with it is for the excellent support. You WILL need help at some point and Kumar has always been quick to respond and very helpful. Highly recommended.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 13, 2019

This product delivers just as promised. Installed the program, completed the setup and waited for problems. There were none. In fact, through a support question with Quickbooks Bridge, they helped me solve a problem that I was sure would cost us a fortune. We need to track, report and reimburse on some of our products. Using Quickbooks Bridge, we are able to sync different product types into different Quickbooks sales accounts. Saving us a lot of time and money. Thank you Quickbooks Bridge!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

I just started using this App and had some issues setting up, but the customer services was quick and very helpful, and they made sure everything worked the way it was suppose too. Thanks ya'll!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

I researched the options for QBO/Shopify linking for awhile because this isn't something you want to do twice and Bridge seemed the best choice. We've only been using Bridge for a short time but the install and configuration went very easily and so far have not needed any customization. I personally loathe QBO (necessary evil) so anything to make the experience better is good for me! I've had a few questions just to understand the functionality and timing of data and received quick responses with clear information. UPDATE: We've been using the app for several months now and have had no problems (other than self induced). Great app and great support from Kumar. Very thorough help when we've needed it and those self-induced issues were identified and corrected easily. This is THE app to use for QBO and Shopify!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

The support on this app was amazing, my bookkeeper left halfway through the setup process and Kumar was patient and walked me through it all. The app works as it is supposed to.

Store

LTHJKT

Using app

Over 3 years

Total reviews

3

Average rating

4.3