Bold QuickBooks Sync Pro
The reviews for this Shopify App are quite mixed. On the positive side, many users have praised the app for its seamless integration with QuickBooks and Shopify, saving them valuable time and making their work easier. The customer service, especially from support specialists like Daniel and Bryson, has been highlighted as exceptional, with prompt responses and efficient issue resolution. Users appreciate the continuous improvements in the app's functionality and the dedication of the support team. However, on the negative side, there are concerns about issues with syncing transactions, poor customer support response times, and problems with inventory and tax reporting accuracy. Some users have faced challenges with the app not working as promised, leading to frustration and loss of time and revenue. Additionally, changes in pricing and disabled features without adequate notice have caused disruptions for some users.
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Poor Customer Support, sent 3 support request over a week period with no response
need assistance with syncing transactions. they are not syncing
works well. great customer service with Daniel.
I have used this app for years now and absolutely find it helpful with my accounting entries syncing with my Shopify. I have had an issue on my site that I couldn't figure out how to fix. The support and guidance that I received from Daniel P. was above and beyond what I expected. I had not only instructions sent to me with links, I acually had help from Daniel behind the scenes fixing things for me and assuring me that if I needed more help to reach out anytime. I was thrilled to get this kind of help and attention. I can't thank support enough and love this app even more because of it. My work is so much easier because of it. Thanks 5 stars can't say enough! Jackie from CCbyJ.com
Has worked smoothly for years but we had a hiccup recently (completely user error/boo-boo) ...when we contacted support for help they responded promptly and very quickly deduced the issue and gave easy to follow instructions to rectify the situation. Daniel was extraordinarily helpful and courteous. I am delighted with their service.
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