BOLD QuickBooks Sync PRO
Easy and Accurate App to Connect & Auto-Sync with QuickBooks!
Rating
3.7
feedback
167
chart
#520
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
10%
-
Less than a year
25%
-
More than a year
59%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service provided by support staff, particularly mentioning individuals like Daniel and Paul who were responsive, knowledgeable, and went above and beyond to solve issues. Users appreciate the seamless integration of Shopify data into QuickBooks, saving them time and effort. Additionally, some users have been using the app for several years without major issues, highlighting its reliability. However, on the negative side, there are complaints about the app's functionality, such as inventory not syncing properly, incorrect mapping of fields, and issues with tax reporting. Some users expressed frustration with sudden changes in pricing, lack of communication, and difficulties in getting timely support. Despite the positive aspects, the negative experiences reported by some users indicate room for improvement in the app's performance and user experience.
Highlights
All reviews
Sept. 4, 2025
I have used this app for years now and absolutely find it helpful with my accounting entries syncing with my Shopify. I have had an issue on my site that I couldn't figure out how to fix. The support and guidance that I received from Daniel P. was above and beyond what I expected. I had not only instructions sent to me with links, I acually had help from Daniel behind the scenes fixing things for me and assuring me that if I needed more help to reach out anytime. I was thrilled to get this kind of help and attention. I can't thank support enough and love this app even more because of it. My work is so much easier because of it. Thanks 5 stars can't say enough! Jackie from CCbyJ.com
Using app
Almost 9 years
Total reviews
2
Average rating
5.0
June 18, 2025
Has worked smoothly for years but we had a hiccup recently (completely user error/boo-boo) ...when we contacted support for help they responded promptly and very quickly deduced the issue and gave easy to follow instructions to rectify the situation. Daniel was extraordinarily helpful and courteous. I am delighted with their service.
April 17, 2025
Daniel from bold customer support was amazing! Really excellent and prompt service, solved the issue in no time and was very kind and easy to work with. Thank you so much! It's really nice to be able to rely on great customer service and be able to talk to a real person instead of an AI bot.
March 25, 2025
Our experience was made better by Daniel, the support specialist who identified what a problem was with the App and our system and got it fixed quickly and efficiently. He is the reason why we are giving BOLD a 5 star review, as it now works great with our Shopify account. Mary Dawn, Managing Director
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