Route 32 Riding Gear review for QUICKBOOKS SYNC by BOLD

April 2, 2018

Update: Heard back from Customer service. They made good and answered questions and made proper corrections. They promised that neither I nor anyone else would have to go through what I did. I always like the product and still do. Hopefully, it will be worth the monthly fee. I have amended my review from one star to three. But I made them wait for two weeks before I changed it. But I am a man of my word. they held up their end so I will do the same. WORST customer service ever! AND now they want to charge $30 for their terrible customer service! 2 weeks of trying to get SOMEONE to call me back and I get are Emails saying they do not have time to call back!! See my most recent ticket number below!! I have to make an appointment to ask a simple billing question!!! AND no one is available until 3/19!! Apparently, I am not the only customer upset about the bait and switch tactics used to get us attached to this program. Too bad I used to like this app a lot. Request 245241 has been updated! Status: Open - Awaiting reply [Rate This Ticket] Alexa (Bold Commerce) Mar 16, 09:31 CDT I'm sorry Dominic, but I personally don't have any time to accommodate a call today. Please book a call with our accounting manager here: https://boldaccounting.youcanbook.me/ As it will guarantee a call back from us. Alexa | Client Success [email protected]