Pod Star review for QUICKBOOKS SYNC by BOLD

1 / 5

Nov. 6, 2020

I have been using this app for over 2 years. Mostly I had not problems. Recently many orders were not exporting to quickbooks. I asked the app support people for help. They exported the stuck orders, all with incorrect tax codes. They weirdly added tax codes for each State in Australia. I never asked them to do this. It meant I had to manually delete around 300 entries in Quickbooks with 3 clicks for each deletion, taking me ages. I have since asked for a refund of my annual fee, with no reply, and switched to Bridge. It was a very easy switch and they back-exported (perfectly) all the sales the Bold app was unable to do correctly.

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!

QUICKBOOKS SYNC by BOLD  for Shopify
QUICKBOOKS SYNC by BOLD
3.3 star
270 reviews

Easily sync Shopify orders with Quickbooks

Developer
Shopify App Store