Nateen Canada review for QUICKBOOKS SYNC by BOLD

1 / 5

June 2, 2021

App does not work well in Canada here are the issues that i have found so far 1. App does not work well with automatic discounts sometimes they get transfer to QB sometimes not 2. Taxes is a mess, sometimes works and sometimes it doesn't. If you have different taxes lets say your product only charges GST but for Shipping you need to charge the whole HST or QST the app does not recognize this. 3. Taxes again, if your order has different types of taxes for different products, one is only charged GST other only HST, etc etc. Does not work either the app send to QB whichever rate they want. 4. Shipping taxes and discounts work sometimes. 5. It took me several months to notice this and i had to go one by one on my transactions in QB fixing the taxes that this app decided to put on each transaction (it was a mess) 6. Reached out to them for support and they only said that they are AWARE of some issues with Canadian Taxes, that was several months ago and at least as of today June 2, 2021 the issue has not been resolved. If your store is very simple with no discounts, promotions, automatic discounts, Taxes, then this app might work... but might only. Hope this helps to future customers

Using app

3 months

Total reviews

4

Average rating

3.0

QUICKBOOKS SYNC by BOLD  for Shopify
QUICKBOOKS SYNC by BOLD
3.6 star
270 reviews

Easily sync Shopify orders with Quickbooks

Developer
Shopify App Store