Okana Outdoors review for QUICKBOOKS SYNC by BOLD
Sept. 28, 2022
This company provides absolutely zero support which is a shame. The application that they are selling is crucial to day to day operations by syncing inventory and financial information. I created a ticket over 1 week ago regarding their inventory not mapping. A representative emailed me a response 24 hours later that did not answer my question. I replied to the representative over 1 week ago and still no response. I created a second ticket two days ago and still have no response. I would think twice before using this app as it is designed to handle critical functions of day to day operations such as syncing inventory and financial information. The fact that it has been over 1 week and our business is still paralyzed due to their lack of response.
Thank you for your honest feedback. We are sorry to hear about the delay in communication you’v experienced. When our level of support falls short of our client's expectations, we take it very seriously. I can confirm our team has reached out to you to help. I hope we can make this right for you going forward.
