QuickBooks Online
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the lack of support and functionality issues. Common themes include difficulties in syncing data between Shopify and Quickbooks, unreliable data transfer, lack of support from both Shopify and Quickbooks, and confusion over how to use the app effectively. Users reported issues such as missing payouts, duplicated data, incorrect recording of sales data, and problems with inventory tracking. Many users also mentioned the app's poor customer support and the blame-shifting between Shopify and Quickbooks when seeking assistance.
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some transactions stopped syncing
It stated my app was installed by the previous owner, which is not the case. Not sure how to put the app on the Shopify Admin sight. It's truly unclear.
Very unreliable. does not transfer all payout data from Shopify to QB, meaning you have to figure out which ones were missed and enter them in manually. Quickbooks support is worthless, they told me i have to contact Shopify. The app is made by Intuit, it is their app, but they refuse to support it. The support person I talked to knew less than when i search help in Quickbooks myself. There supposedly is a feature in Admin to sync data, but they do not give that access to users. You have to be an "expert" or QB support to use it, but support didn't even know about it. Quickbooks overall has extremely poor support for all issues.
I stopped receiving payouts to review in the For Review tab. I contacted both Shopify and Quickbooks Support and both say that they do not support third party apps/integrations! They both told me to refer to the other company for support. Most disappointing. I do not know what I can do on my end to resolve this matter.
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