Prepared Planet staging review for QuickBooks Online
Feb. 3, 2023
Basically a waste!!!!! I just moved my store from Big Commerce (BC) to Shopify. With BC, all of my order info was synced seamlessly. However, with this app, my Shopify sales aren't fully syncing, which makes QB worthless to me. The sale does appear under the commerce tab, but the customer name isn't included and the sale doesn't appear in my P&L. I subscribe to the plus plan ($85/month) because I generate P.O.'s from QB - however, without the customer name, I would need to manually input all the customer info, which negates the whole point of paying for this service. I contacted support and he had no answers for me, other than suggesting trying other syncing apps (which are all paid apps) to see if one might work better??? I absolutely don't recommend this at all!!
We appreciate you taking the time to share your experience! Currently, this app supports importing sales orders and payouts from Shopify. The main feature is you can separate your revenue from taxes and fees from Shopify then map the payouts to your books. You can add the payout transactions to your books by going to Banking > App Transactions > For review. Adding a payout will create the corresponding sales receipt, refund and expense which will map to your P&L. We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online US (including customer details, product mapping, stock level sync and COGS tracking). We’re really looking forward to sharing these new features with you when they are ready.
