Centre Piece review for QuickBooks Online
April 16, 2025
I’ve been actively trying to resolve the issues I’m experiencing with QuickBooks due to the Shopify integration. I’ve worked with two external accountants and even paid for additional support from QuickBooks experts, but the problems remain unresolved. The system is failing to accurately assign products, instead grouping them together in “all sales” but currently assigning them in “sales orders”, which is leading to incorrect COGS figures on my P&L statement. On top of that, there’s a $25,000 discrepancy in my Shopify sales this month due to improper integration, further complicating my financial reporting. These are only a few of many issues I am having with this app.
Thank you for providing the review. The product/COGS tracking requires you to first map all your Shopify product to items in QBO you can set this up here https://qbo.intuit.com/app/product-matching. Once you have mapped all your products, ensure you set up your inventory items with cost / quantity data to track COGS in QBO. Please note only sales orders created after the date of connecting the app will track COGS, anything historically imported will be "grouped" together using a generic "Shopify sales item". Please use the word "Shopify" or "Commerce" in the QBO support to reach the dedicated team who manages this app.
