Rating
4.9
feedback
69
chart
#2,356
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
1%
-
Less than a month
20%
-
Less than a year
61%
-
More than a year
10%
Reviews Summary
The reviews for QuickCEP are overwhelmingly positive, with users praising its ability to revolutionize customer relations, streamline lead management, automate tasks, and offer targeted marketing. The AI chat support and intelligent robot features are highlighted as game-changers, allowing for 24/7 customer service and improved efficiency. Users appreciate the app's powerful scheduling capabilities, real-time monitoring, and analytics for valuable customer insights. The unified inbox for all social channels and multi-channel marketing tools are also highly praised for enhancing customer interactions and boosting conversion rates. Additionally, the after-sales support and user-friendly interface receive commendation for providing a seamless experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 26, 2024
Great plug-in. Helpful and kind customer service. We will definitely upgrade if needed.
June 26, 2024
I am writing to express my sincere appreciation for the outstanding service provided by your email services team on the Shopify platform. Our experience with your service has been nothing short of exceptional. From the initial setup to ongoing support, your team has demonstrated a high level of professionalism and expertise. The user-friendly interface and robust features have significantly enhanced our email marketing efforts, leading to improved customer engagement and increased sales. What truly sets your service apart is the quality of customer support. Whenever we encountered issues or had questions, your team was quick to respond and provided effective solutions. Their friendly and knowledgeable assistance made a significant difference in our experience.
June 25, 2024
Very good, the functions can basically meet my needs, easy to use, suitable for cross-border marketing and after-sales. The AI experience is very good, easy to get started training and debugging, and the replies are also very smart
June 20, 2024
Quickcep has significantly enhanced our company's operational efficiency. The incorporation of consulting channel ports has enabled us to address issues that customers have not conveyed through emails, providing a more intuitive view of customer inquiries through data. We hope that QuickChip can promptly introduce the email customer satisfaction data export function, allowing for a more objective analysis based on user evaluations. Many features of QuickChip are still being explored. Special thanks to Lee, a colleague from QuickChip's system integration team, for his timely assistance and response to various challenges we encountered during the initial stages of system implementation, which facilitated our swift adoption of the system. We look forward to witnessing continuous improvement from QuickChip.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more