QuickCEP: Live Chat&AI Chatbot
使用AI聊天机器人提高Shopify的转化率
Rating
4.9
feedback
69
chart
#2,356
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June 26, 2024
Great plug-in. Helpful and kind customer service. We will definitely upgrade if needed.
June 26, 2024
I am writing to express my sincere appreciation for the outstanding service provided by your email services team on the Shopify platform. Our experience with your service has been nothing short of exceptional. From the initial setup to ongoing support, your team has demonstrated a high level of professionalism and expertise. The user-friendly interface and robust features have significantly enhanced our email marketing efforts, leading to improved customer engagement and increased sales. What truly sets your service apart is the quality of customer support. Whenever we encountered issues or had questions, your team was quick to respond and provided effective solutions. Their friendly and knowledgeable assistance made a significant difference in our experience.
June 25, 2024
Very good, the functions can basically meet my needs, easy to use, suitable for cross-border marketing and after-sales. The AI experience is very good, easy to get started training and debugging, and the replies are also very smart
June 20, 2024
Quickcep has significantly enhanced our company's operational efficiency. The incorporation of consulting channel ports has enabled us to address issues that customers have not conveyed through emails, providing a more intuitive view of customer inquiries through data. We hope that QuickChip can promptly introduce the email customer satisfaction data export function, allowing for a more objective analysis based on user evaluations. Many features of QuickChip are still being explored. Special thanks to Lee, a colleague from QuickChip's system integration team, for his timely assistance and response to various challenges we encountered during the initial stages of system implementation, which facilitated our swift adoption of the system. We look forward to witnessing continuous improvement from QuickChip.
June 19, 2024
We originally used Zendesk, but later chose QuickCEP. They are very professional, and the overall backend process is very clear. They also have powerful AI functions. The account manager is very responsible and will help us with settings and guidance. Highly recommended!!!
June 19, 2024
QuickCEP has significantly improved our customer service. Its intuitive AI delivers real-time, accurate responses, reducing response times and boosting customer satisfaction. Seamless integration with our CRM and 24/7 availability have been game-changers. I highly recommend it to any business looking to enhance customer interactions and drive sales!
June 18, 2024
I have been using this software for more than half a year and I must say that it has changed the situation of repeated customer service responses. The user interface is intuitive, easy to use and the interface is simple. What impressed me most was the AI customer service and reports. In addition, whenever I encountered a problem, the customer support team was very responsive and helpful. Highly recommended.
June 18, 2024
It can integrate messages from various channels, including email, SMS, social media platforms (such as TT, Facebook, etc.). It aggregates and manages messages from different sources in real time. AI customer service replies are also very powerful. After installation and testing, it can save customer service costs.
June 17, 2024
I have been using this cross-border e-commerce customer service software for half a year, and it has exceeded my expectations in every aspect. Multi-language support ensures seamless communication with international customers. Integration with various platforms simplifies order tracking and shipping problem solving, the functions are quite powerful, and the after-sales staff is also quite awesome
April 24, 2024
Revolutionized customer relations! QuickCEP streamlines lead mgmt, automates tasks, & offers targeted marketing. 24/7 AI chat support seals the deal. 5 stars!
April 11, 2024
Recommendation: The AI in live chat can assist in resolving pre-sale inquiries, while AI-powered responses can enhance email response efficiency, aiding in addressing post-sale issues.
March 25, 2024
This is the tool I'm looking for to help me solve customer service integration and refined marketing problems. I love it!
March 25, 2024
We've been using 'QuickCEP for our business, and it has transformed how we manage social media marketing and customer interactions. Its powerful scheduling capabilities save time while ensuring consistent brand messaging across multiple platforms. The real-time monitoring and analytics provide valuable insights into customer behavior and sentiment, allowing us to respond promptly and effectively to queries and feedback. With its unified inbox for all social channels, handling customer service inquiries is now a breeze. Kudos to the developers for creating such a versatile and user-friendly tool.
March 25, 2024
This AI intelligent robot is awesome. We no longer have to wait 24 hours a day to reply to customers’ messages.
March 25, 2024
QuickCEP' has been a game-changer for our customer service operations. The seamless integration with our website allows visitors to get instant help, improving their overall online experience. We've noticed a significant drop in wait times and an increase in customer satisfaction since implementing 'QuickCEP'. The detailed reporting also helps us continually refine our service strategy. Absolutely deserving of a 5-star review!
June 21, 2024
QuickCEP is an AI-driven customer-oriented operation platform, which saves a lot of operation and customer service time, improves our work efficiency, and is very segmented on the user data side, which facilitates our refined marketing for consumers and greatly improves our purchase conversion. In particular, the AI function is also our most powerful helper, helping us improve customer response satisfaction, which is very convenient and practical. The downside is that the product function is updated very quickly, and sometimes there will be a delay in opening, but the speed of technical solutions is still very fast. I hope that every time a new function is updated, we can synchronize in advance so that we can prepare in time. It would be even better if the email marketing system can be done more deeply.
Nov. 27, 2023
The QuickCEP large-model robot and self-service logistics tracking functions are very convenient and speed up our manual response time. Looking forward to more feature updates!