QuickSync for TikTok Shop
Shopify TikTok Integration by QuickSync | #1 in App Store...
Rating
4.9
feedback
484
chart
#228
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
19%
-
Less than a month
37%
-
Less than a year
36%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by team members like Joseph, Omar, and Khaled. Customers appreciate the quick and effective assistance they received in syncing their products to TikTok Shop. The app is commended for its reliability and ease of use, with many users highlighting the seamless experience it offers. However, there is one negative review that criticizes the app's reliability, integration errors, and management team's lack of responsiveness to customer needs. Despite this, the majority of reviews emphasize the app's efficiency and the outstanding support provided by the customer service team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 17, 2024
All when i thought i would be totally lost and up all night trying to figure how to sync my products to my TikTok Shop - Joseph pops up and does it all for me effortlessly. Cannot thank him enough. Excellent service from him!!
Dec. 17, 2024
Omar was incredibly helpful in assisting me with syncing products using QuickSync for TikTok Shop. He was knowledgeable, patient and made the process smooth and stress-free. I really appreciated his support—fantastic customer service!
Dec. 10, 2024
My experience with this service has been nothing short of disappointing. The app is highly unreliable, working properly less than 10% of the time. When integration errors occur, it takes up to a week to resolve them—an unacceptable timeframe for any business. The management team seems completely indifferent to their customers' needs. I was promised a discounted rate for onboarding three stores, only to have it revoked without any warning. I discovered this change after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders unprocessed. It’s clear that their priority is profit, not customer satisfaction or honoring agreements. Although the customer service team is friendly, they lack the authority to make meaningful changes. To make matters worse, many of their 5-star reviews appear forced. Customers are pressured to leave positive reviews immediately after setup, often with a screenshot as proof. I strongly doubt many people continue using their service over time. Overall, this service is overpriced and unreliable. There are numerous better and more affordable alternatives that provide consistent functionality and genuine support without the hassle.
Dec. 9, 2024
I had an excellent experience with Joseph while syncing my store's products to TikTok. After 2 weeks of hell and multiple failed attempts on my own and using the official app, Joseph quickly identified the problem and guided me through the process. He was incredibly patient, waiting for everything to load to ensure it worked perfectly. His support made all the difference! Thank you, Joseph for the incredible service. Highly recommend!
Dec. 8, 2024
Gasser was an amazing person and helped me out so much. Made the transition from Aftership to Quicksync SEAMLESS.
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