Quinn Shoppable Videos & Reels
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Quinn seemed simple and easy to use. The reels looked fine on a PC, but were grayed out on mobile. Their support said the site was loading slowly and should work once fully loaded. That didn't make sense to me as we also use a app to compress images and video and keep our site running quickly. The site isn't very big - it's one product! So I asked again and clarified it didn't run on mobile. Same response...So I uninstalled and tried another app that did similar, worked perfectly without any other changes.
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you faced with mobile functionality and that our initial support response didn’t fully address your concerns. We take this feedback seriously and will review the issue further to ensure we provide clearer guidance and a better experience moving forward.
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