Prehook: Quiz Funnel Builder
The reviews are overwhelmingly positive, with most merchants praising the app’s ease of use, strong quiz-building functionality, and ability to improve product discovery, lead capture, conversions, and revenue. Many users highlight the app’s value for personalization, customer engagement, and data collection, and several mention useful integrations with tools like Klaviyo, Postscript, Attentive, email platforms, and SMS. Support is a major strength throughout the reviews: customers repeatedly describe the team, especially Gen and Luke, as responsive, hands-on, patient, and willing to troubleshoot, provide strategy advice, and even jump on calls or screenshares to help optimize setups. The negative feedback is much smaller in volume but points to a few recurring concerns. Some users feel the app lacks enough features, while others report bugs or unreliable recommendation behavior, especially after making changes to quiz structure. Setup can be time-consuming or tricky for more complex use cases, and a few reviewers were frustrated by pricing issues, including unexpected charges or confusion around the free plan versus paid tiers. There are also isolated complaints about slow or missing support responses, though these are often contrasted by later updates showing the team resolved the issue. Overall, the app is seen as powerful and effective, but not always effortless to configure, and some merchants want more robustness and clearer pricing.
Had an issue with our Quiz and reached out to Support (Luke) and we've been making a number of changes to our Quiz and after working through the issue, he was able to fix it and get us back and running! Great one-on-one communication was great. Thanks Luke!
rehook is a powerful and easy to use quiz app that helps guide customers to the right products. It works perfectly for creating a personalised shopping experience. The support is outstanding. Luke was extremely helpful and responsive, and took the time to troubleshoot and test our quiz setup thoroughly. Everything is now working perfectly. Highly recommend this app if you want to improve product discovery and customer experience.
We've seen great results from using Prehook! Easy to implement, drives engagement, and gives you valuable data about prospective customers.The team at Prehook is also very responsive to any support requests and are very dedicated to finding a solution, even to custom problems.
Thanks so much for sharing feedback, we're thrilled to hear that you are learning more about your customers with the quiz and increase engagement! - Gen
This Quiz App is a great addition to my client's e-commerce store since we can personalize more and know what our customers want. Gen of Prehook is also very hands-on and always able to help us with our concerns. Thank you!
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