Prehook: Quiz Funnel Builder
Use a Quiz to personalize customers' shopping experience
Rating
4.8
feedback
86
chart
#4,399
All reviews
Rating Breakdown
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Jan. 17, 2022
Gen was so great with customer service...even hopped on a screenshare with me to help answer my questions. Great app overall!!
Thank you so much for the feedback, we love speaking with the brand operators who are making exciting things happen. Here's to your continued success! - Gen
Jan. 13, 2022
We chose this app based on the reviews so we wanted to leave one for other entrepreneurs. The quiz is extremely helpful for gathering data so that we can recommend specific products to our customers. It also integrates with our email software and SMS. We were a bit confused on how to set it up for the specific product recommendations but Gen, one of the cofounders, jumped on a call to explain everything in detail and even took the time to walk us through setup. We give it 5 stars for everything from data collection to customer support!
Thanks so much for sharing your feedback and review. It was great chatting and understanding your quiz strategy to gather customer data and create a tailored customer experience after the quiz -- super exciting what you are doing with Klaviyo email and SMS. Excited to hear about your continued growth! - Gen
Dec. 31, 2021
I was looking for simple to use quiz maker for my supplement company for 2022 and this app delivered. Gen was super quick to reply and assist me with a couple questions I had. I would highly recommend this app for any shop owner.
Thank you so much for your review, very glad to hear that Prehook is an integral part of your new product launch! We really appreciate you using Prehook and sharing your experiences! - Gen
Dec. 17, 2021
Prehook has the best quiz-making experience. Other quizzes don't allow you to have as many dynamic answers. Prehook allows us to give the best experience to our customers. Onboarding was simple and the team at Prehook is so nice. They are willing to answer all of your questions.
Dec. 17, 2021
Gen from Prehook helped us take a quiz we had generated from a prior company and set up our Prehook quiz very quickly. Not only is Prehook awesome to work with, but they provide personalized feedback and detailed strategy to help us make the quiz top of mind! We love Prehook, and highly recommend them for quiz building.
Dec. 16, 2021
I used this app to create quiz funnels that would allow me to better serve the needs of my customers. Most people do not actually know what they want. But the do know what they dont want. Use this app for your quiz building unless you don't like doing things right. P.s. Gen was super helpful in giving me a walkthrough of how the app works! So much potential!!
Wow, thanks for the great feedback, we are thrilled to hear that you're able to simplify your customers' buying process with Prehook's quiz. Totally agree, there is limitless potential with the personalization you can do at scale, especially with Klaviyo + Attentive integration set up for email and SMS. excited to hear about your continued success! - Gen
Dec. 15, 2021
Great app! can't recommend it more, this is my second store and I had to add this app on this one as well. It's very effective in collecting data AND CONVERSION!!! If you set this up correctly it will bring you sales. Also, Gen (app owner/support) is SUPER helpful.
Thanks so much for the feedback, we're so grateful that you are a repeat customer for multiple stores! We just released revenue attribution, so it's very exciting to hear that you are seeing the ROI in dollars. Thanks so much! - Gen
Dec. 9, 2021
My man Gen was awesome, we scheduled a called, shared screens and he showed me some great ways to integrate my Prehook with Klaviyo and inside of my product pages to increase my conversions...Excellent
Thank you so much for your feedback and review, it was a pleasure showing you around the product and helping you increase conversions. Here's to your continued success! - Gen
Dec. 8, 2021
After utilizing Octane.ai (great alternative) I came to the conclusion that Pre Hook has a way cleaner UI/UX when it comes to setting up a basic (or even complex) product referral journey. Two major callouts I have would be: 1. Klaviyo Integration... it was amazingly easy to find the custom properties needed within klaviyo to develop some interesting email segments & flows based on how the customer would answer each question. 2. Gen (the co-founder) was amazing at helping us learn more about different ways to utilize pre hook for our complex flow needs. Highly recommended!
Thanks so much for the kind words, so glad that you found Prehook and are getting value from it! We focus 100% on helping merchants have a smooth experience and easily capture customer data to personalize their store. Thanks for sharing your feedback with us! - Gen
Dec. 1, 2021
Great customer service! Gen Furukawa answered all of my questions, even though my request was complicated. I can definetly recommend this app and also the customer service.
Thanks so much for sharing this, we love to solve complicated challenges, glad that we were able to find some resolutions! To your continued success! - Gen
Nov. 30, 2021
This app is amazing. It helps build a customer connection and get to learn about them. Love the personalization tools to match your brand. Also, the customer service is extremely amazing. I needed help and they did it for me and it was so smooth and they followed up to make sure everything was good to go.
Thanks so much for your review, we are so glad to hear that you had a positive experience adding personalization to your store. Onward to your continued growth! - Gen
Nov. 23, 2021
We decided to use the Prehook App to help users that are not familiar with electric skateboards. As it is a niche product and we have different types of boards, it is common to find people who want to get an electric skateboard but don't know how to start. With Preehook, we are able to provide a personalised product recommendation and get more sales. UI: It is very simple to use. It was easy to set up the quiz and adjust it according to our needs. Support: Amazing support team! All responses were prompt, and the team went the extra mile whenever we needed to contact them. 11/10 Integrations: we integrated it with Klavyio, which was a little bit difficult to set up initially but now is working well. With this integration, we're able to nurture users that are not quite ready to buy.
Wow, we are so thrilled to read this review, thank you so much for taking the time to share your positive experiences with Prehook. So glad to hear that you are able to improve your on-site experience and email/nurture flows with Klaviyo. Super excited to see your continued growth! - Gen
Nov. 8, 2021
Building the quiz was much easier than I expected. Choice of graphics was great. Support from Gen was outstanding! Everything turned out great!
Nov. 1, 2021
Prehook is the best quiz platform on the market! It absolutely crushes Octane & other competitors due to its usability + simplicity. It specializes in being quizzes for Shopify stores, funnels, and more. You can use it to learn more about your lists in Klaviyo with very easily implementable segmentation and as a prospecting tool to get more in the door. I highly recommend! 5/5 stars.
Oct. 29, 2021
We're excited to be using Prehook! The quizzes are easy to set up but if you do want some extra guidance their customer support is excellent. If you're looking to engage with and understand your customers better, Prehook is a no-brainer.
Oct. 29, 2021
Big fan of Prehook! Their quizzes really helped improve our conversion metrics and helped customers find the right upsell item that they wanted. it also helped educate the customer throughout the buying process and their customer support was great in helping set it up!
Yes, we believe that customer education is one of the hidden super powers with a quiz, so glad that you are seeing that benefit with Prehook. Thanks for using Prehook and sharing your experiences! - Gen
Oct. 23, 2022
Effective, user-friendly app that's easy to set up and manage (especially for someone who considers themself less than tech-savvy). Gen is extremely responsive and sharp, and the app has helped me elevate and personalize my customers' experience. I would highly recommend Prehook.
Thank you for the review and sharing your experience, we're so happy that you are finding Prehook valuable! - Gen
Oct. 20, 2021
I really like this quiz app - easy to set up - lots of functionality - the support was fabulous - highly recommended!
Thank you so much for the feedback and review, we are so happy to hear that you like the app. To your continued growth! - Gen
Oct. 11, 2021
Quizzes are a necessary part of any eCommerce strategy, and Prehook gives all you need to craft the perfect quiz to guide your customers or upsells products from your store. The support is amazing and the guys at Prehook are always available to help and guide you on the best use of the app. Also their newsletter is a gem!
Thank you for the review, Mr. Dobelina! We're thrilled that you're using Prehook to help your marketing strategy, and thank you also for reading our newsletter! - Gen
Oct. 6, 2021
Prehook is amazing! As a graphic designer, the design options on the quiz builder are good. But what really stands out is functionality and the support I got from the Prehook team. Gen helped me figure out how I need to tackle my very specific use case and even built out a whole quiz for me. Other App dev teams did not reply to my support tickets, or outright said they can't help me. While the folks at Prehook went above and beyond, providing support for their app and for OTHER platforms. And that's a rare thing these days. —Omar from UnlockYourChakras.com
Hi Omar, It's super exciting to see what you can do with the quiz to help people understand their chakras and health -- we're grateful that you chose Prehook to be a part of your journey, thank you for choosing us! - Gen